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Job Survey: Broker Services Advisor

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Location: Brisbane, Australia
Company: MDA National
Experience: Mid-level
Highest Level of Education: High School Diploma



Job Responsibilities
Receiving Applications for Insurance 2 hours a day Processing Applications on system 1 hour a day Forwarding Applications to Underwriting Dept for approval 1/2 day Generating Policies once approved 2 hours a day Processing premium payments for new policies and amendements 1 hour a day Remainder of day spent communicating with broker companies in relation to changes in policies and ad hoc queries
Job Requirements
No education qualifications are required for this position as your are trained for the position inhouse. This includes sitting an online Tier II course for the Insurance industry. Then there are ongoing online courses as required ie when updates, changes happen within the industry. Workload is very busy as you are dealing with doctors whom a great many of them consistently change areas of practice or levels of billings and are also due to the influx of overseas doctors and upcoming new doctors, there are always new applications flowing in to be processed.
Uppers
The people within the organisation. Everyone within this organisation is so nice and helpful and approchable. This even applies to the upper level management (Chair and CEO). These two gentleman are very approachable and willing to help you when needed. For instance when they visit our brisbane office they give you a welcome hug. They don't make you feel as though they are above you in any way. That is the way the whole company works. Everyone is treated in the same manner regardless of stature or position. Another upper for me would be the type of work involved in my position. I find it very interesting as I have human contact on a daily basis and the medical insurance industry is a very interesting one in relation to other types of insurance. It also involves quite a lot of work with figures which is another thing that I enjoy.
Downers
I can't actually think of any downers in this position.
Lifestyle
Work hours for this position are 9 - 5 with a one hour lunch. Travel is included in this position as we have offices in Perth, Melbourne, Sydney and Brisbane. Since joining this company I have travelled to Melbourne three times as this is where our central client services department is. As our line of work involves a lot of business development, we attend a lot of medical related conferences, student graduations, intern orientations etc at which we hold trade stands to promote our products. Our Company also holds a staff conference in December of each year which is held for over 4 days. This is held in various locations dependent on our offices. For example - we had our staff conference in Melbourne last year, so it is being held in Perth this year and will be held in Sydney next year etc. This gives all staff that don't normally travel to these cities the opportunity to see our offices. Dress code is smart casual with dress down fridays (which we just love!) Diversity is wide within our organisation as we have lawyers, doctors and solicitors who deal with claims, risk management etc and then we have the administrative and accounts staff.
Compensation
Base salary for my position is approximately $40,000 pa. This includes paid sick leave, but not leave loading. Bonuses are received depending on the growth of the company as we are a member owned company and are therefore very careful with our expenditure.
Advice to Jobseekers
I think that the outlook for this occupation in the future is a very good one and one as it is one that will continue to grow and become more interesting as the growth of doctors within australia continues to increase.

This Broker Services Advisor career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys.

Read all Vault Career Surveys for the inside scoop on specific jobs
Read Vault Employee Surveys for the inside scoop on specific employers
Read Vault Student/Alumni Surveys for the inside scoop on colleges and grad schools