Job Responsibilities
I look after customer orders/accouts, faulty merchandise and
refunds, and filing of stock in the stockrooms. I also take and
direct phone calls incoming and from within the company, and use
the PA (Public Anouncement) system regularly. I do all of these
jobs in my shift at any given time, ranging from 3-6 days a
week, for an average week of 25 hours.
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Job Requirements
No academic backgrounds necessary. on the job training provided.
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Uppers
Contact with a variety of people, fun environment, quick-paced, even though
there is routine with a lot of the jobs we do, each day is different in it's own
way. i don't see it as boring and tedious.
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Downers
Sometimes the hours can be cut back depending on how well the
sales were in the last quarter. abusive customers are sometimes
hard to cope with.
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Lifestyle
Uniform is always our blue dress shirts and neat black slacks, with protective
footwear, not joggers. our shop hours are from 8:30am - 5:30 pm every week day
except Thursday, which is open from 8am - 9pm, Saturday 8:30 am - 5 pm. closed on
Sundays. Some workmates socialise on most Friday and Saturday nights, going out
to dinner and the clubs.
no business travels or company events.
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Compensation
We only get an award wage as provided by our union through
bargaining agreements. casual loading is higher than full-
time/part-time positions, the casuals don't get any holiday or
sick leave, no extra benefits at all really. the part-timers and
full-timers have a large list of benefits and agreements which i
cannot go into great detail for it is approximately 30 pages
long, and I am also only a casual myself, so I don't know the
short version for you to read.
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Advice to Jobseekers
Willing to learn, try new things, don't be afraid or nervous
about anything as there will be someone there to help you out
for any reason. bright and happy, nice natured, friendly. well
mannered and easy to get along with.
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