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Job Survey: Director, Professional Services

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Location: San Francisco
Company: ISS
Experience: Executive
Highest Level of Education: Undergraduate Degree



Job Responsibilities
Daily: (30-40 hours)oversee in progress professional services projects around product deployment, security assessment and policy development. Manage IT Security Consulting Team over diverser geographic area. (10 hours) Provide PreSales support in scoping, pricing and closing existing opportunities as well as developing new opportunities in target accounts. Weekly: provide revenue forecasts and projections to executive management. Manage Profit and Loss (P&L)utilization and expenses of assigned direct reports. Monthly; Compile and provide pre-billing and consultant billable revenue reports.
Job Requirements
I began with community college/vocational type computer course work and a back ground in High Tech Crime law enforcement. Progression to a undergraduate degree in Information Technology with a wide variety of cources assisted in obtaining a first level management position. Obtaining additional certification (CISSP & CIMS) allowed progression to Director level, national practice responsiblities
Uppers
Great opportunity for diverse projects. Lots of work accross differnet vertical markets (Healthcare, Financial/Mfg./Government. Continually changing environment makes "getting bored" not an issue
Downers
Continually changing enviroment can make it a challenge to change. Must be flexible at ALL times. High travel rate of subordinates makes burn out a management priority. Lots of "fires" to put out daily.
Lifestyle
Depending on the company, lots of travel (50%+) standard work week of 50+ hours. Advantage to flexibility. I can work off hours and I work primarily from home when not on the road. Company is stellar and executive management great. This is a requirement in a fairly high stress competative landscape. Flexibilty lets me take time to go to kids school events, but trade off is to make up by working nights. Must be a disciplined individual.
Compensation
100K base plus MBO tied to revenue objectives. Stock options commenusurate with position in Management. Benefits (health/dental and retirement) are all at industry averages
Advice to Jobseekers
Lots of new professional services organizations are springing up as product companies see need for business unit to drive customer satisfaction in a high margin environment. MUST be flexible and creative as competition for jobs and between Pro.Services organizations is keen

This Director, Professional Services career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys.

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