Job Survey: Customer Service Officer

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Location: Brisbane Company: Health Insurance Experience: Mid-level Highest Level of Education: High School Diploma

Job Responsibilities Customer Service- call centre operator, handling customer enquiries via telephone operating a cxomputer system & compiling documentaion to be sent out to customers along with admin type work... Job Requirements Certificate III in communications/customer service. Uppers Dealing with the nice customers. Downers Monotony, not varied enough. Lifestyle Work hours are normal 38 hrs per week no weekend work & uniforms are provided by employer, you need to have a pleasant personality & to be able to handle aggressive behaviour which can involve having a lot of patience. Compensation Salary position which has an annual payrise of 4% inline with the annual cpi index. Advice to Jobseekers Anything involved with customer service especially call centres is a growth area This Customer Service Officer career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys. Read all Vault Career Surveys for the inside scoop on specific jobs Read Vault Employee Surveys for the inside scoop on specific employers Read Vault Student/Alumni Surveys for the inside scoop on colleges and grad schools