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Job Survey: Head of Public Affairs & Communications

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Location: various
Experience: Executive
Highest Level of Education: MA - Academic Program



Job Responsibilities
All internal and exernal communications; government and public relations; internal and external events; marketing and promotional activities.
Job Requirements
I do not believe that an academic degree prepares you for a career in this area. The basic skills you need to develop in addition to being able to think and write clearly, are a good brain, a strong streak of common sense and a lot of creativity. The rest you learn on the job. No one I hired in my 20+ years in this area with an academic degree in PR or Marketing performed any better than someone who had the above thinking/writing/creativity skill set. In fact, little is taught in academia of marketing in financial services and that neglect shows up in its new graduates.
Uppers
Wide network of contacts, ability to influence decision-making, opportunities to see programs and initiatives you create succeed (or fail).
Downers
Working with bankers and other financial professionals who don't understand what PR and marketing is and can do, thereby not allowing one to perform to the best of one's abilities. You spend a lot of time in this field having to tear down the public's and your colleagues' perception that PR is a field for "weaklings and softies who can't deliver a bottom line". Amazingly, the TV program "West Wing" has done a lot to teach the public the importance of the function and all of us in this area have noted the positive change in attitude. However, it's a tough uphill slog most of the time proving yourself. One has to constantly add real value (e.g. trackable, revenue-generating or public-opinion- positive) value.
Lifestyle
Tough. If you're good, you are on constant demand. When the going gets tough, guess who is there? When the camera and TV lights are on because something goes wrong, it's you standing in front off them. It's the 24/7 lifestyle of an intern or doctor (but without the life-or-death responsibilities, of couse) without the pay.
Compensation
Best year I had I earned $400,000 (base salary, bonuses, benefits). Ten years before, in a non-profit, I earned $40,000. Depends where and in which industry you work. Stock options are rare for support functions; these are kept for the revenue- generators and rarely is PR and Marketing given its due in this area. But if you negotiate your bonus properly, it's not a problem.
Advice to Jobseekers
Never stop learning; use the news and watch how the media handles events to create your own learning take-aways. Keep files and clippings of the mistakes and successes made in this area (you'll find them amazingly useful when arguing a strategy with a non-believer later on). Job outlook is always fairly good, although your budgets and staff sizes are amongst the first cuts when the going gets tough for companies.

This Head of Public Affairs & Communications career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys.

Read all Vault Career Surveys for the inside scoop on specific jobs
Read Vault Employee Surveys for the inside scoop on specific employers
Read Vault Student/Alumni Surveys for the inside scoop on colleges and grad schools