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Job Survey: Head Dispatcher

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Location: Chantilly, VA
Experience: Mid-level
Highest Level of Education: High School Diploma



Job Responsibilities
Dispatching drivers to job sites, taking orders from customers, helping drivers with split-second decisions that could cost or make the company thousands of dollars. Same position 6 days a week, at least 55 hours a week.
Job Requirements
Needs experience with computers, fast typing speed, multi- tasking is crucial, and great customer service.
Uppers
Job is an eleven hour straight job that moves by very fast because there is always something to do.
Downers
Pay isn't great. The extra hours help, but also give me no life because I come home and pass right out.
Lifestyle
I have barely any life anymore. 55 hours a week or more puts a damper on any social interaction unless I want to be half awake. This company doesn't hire many dispatchers, just one, so I am in charge of almost the full day of work which can be up to 16-20 hours of work in a single day.
Compensation
Compensation for this position is weak. Base salary is $11 an hour even with experience in dispatching. Incentive for the department is after 90 days at about $1.05 more an hour depending on the production of the company.
Advice to Jobseekers
This position (at least in this company) really has no future unless you want to stay in the same position for the rest of your working life.

This Head Dispatcher career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys.

Read all Vault Career Surveys for the inside scoop on specific jobs
Read Vault Employee Surveys for the inside scoop on specific employers
Read Vault Student/Alumni Surveys for the inside scoop on colleges and grad schools