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Job Survey: Beauty Advisor

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Location: Northern NJ
Company: Estee Lauder Macy's
Experience: Entry-level
Highest Level of Education: High School Diploma



Job Responsibilities
While I was employed as a beauty advisor I was responsible for making sales, ringing up my customers, maintaining order within my my cosmetics counter, and occasionally applying make-up. About 90% of my time was spent on equally on ringing sales and waiting on customers and the rest was spent maintaining my area and updating my customer registry. The customer registry is a list of customers who are interested in being contacted about new products, special events that the line may be having, etc. In a beauty advisor's downtime, they are expected to call clients and see how their needs can be met. About 4 times a year a beauty advisor must travel to "beauty school" (in my case it was located at the corporate headquarters in NYC) and spend a full day being updated on new products, makeup application techniques, and any new selling techniques being implemented.
Job Requirements
does not apply
Uppers
The best thing about the job is getting to work with makeup and fragrance, two things I love. If you can't get excited about them, there is not point in working for a cosmetics company. I also enjoyed assessing a customer's needs and providing them with the right product. I was only an ok makeup artist but on the few occasions I did a great job, the customer's job was a thrill.
Downers
The hours are bad! There is nothing worse than having to close on Christmas Eve and then open on the day after Christmas. I had to come in on New Year's Day 2000 at 10 am. You always have to work weekends. I would get maybe one weekend day off every other month or so and you are expected to put in at least 5 hours over time during holiday season and gift (free gift with purchase) time. The second worst thing would be the pressure put on you to sell in the way the company wants you to- being pushy. I loved selling but I wouldn't suggest things that a customer wasn't interested in just because I had to sell so many of X this month.
Lifestyle
In addition to what I discussed under the lifestyle section, I would advise anyone looking for a job in this field to be honesty with themselves and not pursue this career unless they don't mind the hours and are competitive and very outgoing.
Compensation
I had previous retail experience but no experience in cosmetics and I started with $10/hour plus 3% sales commission. I left that counter before I could get a raise and the next store I went to started me at 10.50 with the same commission. As far as I know, the only way your commission percent goes up is if you become a manager. I know that health insurance is available but I know nothing about that. I was only an ok salesperson and during gift and the holidays I was able to pull in my paycheck in commission.
Advice to Jobseekers
In addition to what I discussed under the lifestyle section, I would advise anyone looking for a job in this field to be honesty with themselves and not pursue this career unless they don't mind the hours and are competitive and very outgoing.

This Beauty Advisor career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys.

Read all Vault Career Surveys for the inside scoop on specific jobs
Read Vault Employee Surveys for the inside scoop on specific employers
Read Vault Student/Alumni Surveys for the inside scoop on colleges and grad schools