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Job Survey: Customer Service Rep.

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Location: Auckland, New Zealand
Experience: Mid-level
Highest Level of Education: Other Graduate Degree



Job Responsibilities
Work 8 hours in a 5 day week. Public service, educating the public on parking issues, enforcement when required in issuing notices to radical parking issues. I spent approximately 6 hours walking or driving in the outer city limits. I will promote the services that we provide within this local government.
Job Requirements
Before forwarding your name to this position you must pass a security clearance and basic checks from your past employees. When you are considered as a new recruit, you must pass certain tests. 1) Basic Academic 2)Physical 3)Psychometric 4) 2 Interviews 5)Final test Law theory. Nobody fails a test basically any part of the final test is not completed you resit it. Teachers consist of current Parking Wardens with various degrees of experience. The classes are broken into areas so it is easier to learn. The career paths will take you to different departments through to customer service through to supervisory roles depending on experience.
Uppers
Helping the public solve parking issues.
Downers
Agressive people who abuse or physically hit you.
Lifestyle
The job isnt rocket science it is very easy job to do. There is an uniform provided where we work with other different cultures. We work between the hours of 7am to 11pm but there some who have 24/7 contracts. There are social gatherings within the team structures as well as within the department. If you enjoy communicating with the public with some added responsibilty join up.
Compensation
40,000 NZ dollars, there are some staff discounts.
Advice to Jobseekers
They must have a lot of patience but they are able to think on their feet. There will always be parking enforcers because people cant drive.

This Customer Service Rep. career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys.

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