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Job Survey: Courier

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Location: Sunnyvale, CA
Experience: Mid-level
Highest Level of Education: High School Diploma



Job Responsibilities
Make route deliveries and pickups in a timely manner. Process packages (outgoing/incoming), data entry, answer phones, greet customers, download packages and separate them by zip codes. Consistently met or exceeded customer service goals. Demonstrated skillful communications, negotiation skills and identifies problems. Maintained and operated tracker equipment. Assist in daily trips to Oakland Airport to load truck from incoming planes. Responded to emailed and telephone inquires from customers.
Job Requirements
You need at least a high school diploma, and able to past a basic skills test.
Uppers
Don't have to deal with a manager breathing down my neck at every single movement
Downers
Time isn't your friend every minute counts when delivering packages to their location
Lifestyle
It's a nine to five pretty much cut and dry.
Compensation
You start at about $60,000 for your salary, and once you move up to manager you can make $75,000. They have different stock option and also a pretty good retirement plan. As you move up in management bonuses could range from 2% to 5% of your salary.
Advice to Jobseekers
My advice would be learn everything at a fast pace, so you won't be fighting for years to get into management. This job will get tougher and going to expect alot more out of newcomers.

This Courier career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys.

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Read Vault Employee Surveys for the inside scoop on specific employers
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