Job Responsibilities
1/ answering incoming sales calls: 4 hours a day
2/ oraganizing, planning, dispatching info related to each
booked event: 2 hours a day
3/ assisting to pre-con meetings and internal mtgs related to
each event: 1 hour a day or more
4/ typing your own correspondence and sometimes contracts,
making floor plans: 1 to 2 hours a day
5/ making sure morning events are going smoothly: 1/2 hour a day
6/ making sure evening events are going smoothly: 2 to 4 hours a
day
7/ Place 50 cold calls a week: 1/2 hour to 1 1/2 hours a day.
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Job Requirements
1/ academic nature of the program can be hotel management,
business management, sales & marketing
2/ classes in hotel management have a plus: they teach you how
to be a multi-tasker (hands-on)
3/ workload is mainly going to be real life exercices, role plays
4/ popular class is pure management where you learn how an hotel
is operated and every related legal aspect.
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Uppers
1/ FUN!!!!!!!
2/ VARIETY, DIVERSITY (ROUTINE DOES NOT EXIST)
3/ FAST-PACED ENVIRONMENT
4/ MEET ALL KIND OF PEOPLE AND VIP
5/ GET TO SEE CRAZY THINGS: BORING IS NOT PART OF OUR VOCABULARY
6/ GREAT PERKS, GOTTA LOVE TRAVEL
7/ OUT OF ORDINARY LIFE: COULD BE DOING A SALES CALL WHILE A 17-PIECE BIG BAND
IS REHEARSING, DON'T GET THAT BY WORKING IN A BANK!
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Downers
1/HOURS: LONG, LONG, LONG, NEVER ENDING....
2/ DAYS OFF ARE OFF USUAL PEOPLE'S PATH: YOU'RE OFF WHEN OTHERS
WORKIN'.
3/ NO CELEBRATION/NATIONAL DAY, NO XMAS, NO NY'EVE: GOTTA WORK!
4/ HIGH LEVEL OF STRESS: YOU'RE ALWAYS ON THE GO
5/ PERSONNALITIES AT WORK, NOT THE EASIEST ONES TO DEAL WITH:
NOT MUCH OF PROPER LANGUAGE, LOTS OF YELLING: PASSIONS ARE HIGH!
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Lifestyle
1/ FIRST & FOREMOST: THIS JOB IS NOT ABOUT LIKING WHAT YOU DO, ITS ABOUT LOVING
IT, FEELING IT IN YOUR GUTS, HAVING THAT PASSION TO LEAD YOU THERE! IF YOU DO NOT
FEEL THAT PASSION, FORGET ABOUT IT!
2/ WORK HOURS IN CATERING SALES ARE CRAZY: 10 TO 17 HOURS A DAY, MOSTLY 6 DAYS A
WEEK
3/ BUSINESS TRAVEL IS RARE IN CATERING SALES. YOU GET TO TRAVEL IF YOU'RE IN
ROOM SALES WHERE THERE YOU HAVE REGULAR HOURS 9-5
4/COMPANY SOCIAL EVENTS ARE SIMILAR TO ANY OTHER CORPORATE COMPANY SOCIAL EVENT:
A PICNIC IN THE SUMMER, A NICE DINNER FOR THE HOLIDAYS
5/ DRESS CODE IS USUAL CORPORATE OUTFIT
6/ FAMILY LIFE IS VERY VERY HARD TO MANAGE WHEN WORKING IN CATERING SALES.
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Compensation
1/ A CATERING SALES DIRECTOR: 55K TO 65K + COMMISSION.
COMMISSION REALLY VARIES A LOT, IT COULD GO FROM 0.25% OF YOUR
MONTHLY SALES UP TO 1.5%. IT COULD ALSO BE CALCULATED AS AN
INCENTIVE %, I.E. YOUR MONTHLY SALES BUDGET IS 230K. IF YOU MEET
THAT #, YOU GET NOTHING, IF YOU MEET 245K, YOU GET 5% OUT OF THE
DIFFERENCE (5% OF 15,000$). BY THE WAY, THIS TYPE OF
COMPENSATION IS MORE AND MORE COMMON.
2/ CATERING SALES MANAGER: 38K TO 45K + COMMISSION
3/ BONUSES ARE USUALLY SMALL, TOP 500 TO 1000$ AND NOT ALWAYS
GIVEN
4/ BENEFITS ARE USUALLY VERY GOOD, YOU HAVE IT ALL: FULL
INSURANCE, 401K (REER), PENSION PLAN, STOCK OPTIONS
5/PERKS ARE VERY GOOD: YOU PRETTY MUCH EAT FOR FREE (LUNCH &
DINNER), GET TO GO ON VACATION IN ANY HOTEL OF THE CHAIN AND
ONLY PAY THE PRIME COST OF THE ROOM (25$ TO 35$), DRY CLEANING,
USUALLY FREE PARKING
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Advice to Jobseekers
1/ YOU'VE GOTTA HAVE THE PASSION FOR IT, NOTHING LESS. I'VE SEEN
TOO MANY LURED INTO THIS FIELD FOR THE WRONG REASONS. TOO MANY
OF THEM FAILED OR GAVE UP, NOT AWARE OF THAT IT TAKES TO DO THAT
JOB
2/ TITLES MEAN NOTHING: YOU'LL STILL HAVE TO BE HANDS-ON, FOLD
CHAIRS, VACUUM THE BALLROOM AT 2AM SO EVERYONE CAN GOME EARLIER
3/ IT'S AN EXTRAORDINARY WORLD, FUN, ADVENTUROUS, SURPRISING BUT
BE PREPARED FOR IT, KNOW THE DOWNSIDERS
4/ YOU'VE GOTTA LOVE PEOPLE, ALL KIND OF PEOPLE: RICH PEOPLE,
INDONESIAN PEOPLE, GAY PEOPLE, ANYONE!'CAUSE, YOU'LL BE SPENDING
A HECK OF A LOT OF TIME WITH THEM AND SERVICING THEM.
5/ AS BUSINESS IN GENERAL, PHARMACEUTICAL AND TECHNOLOGY MARKETS
KEEP EXPANDING MORE AND MORE AND MORE, I BELIEVE THIS OCCUPATION
WILL STILL BE IN POWER FOR A LONG TIME.
6/ PLEASE NOTE THE RULES OF NEGOCIATION ARE CHANGING, EVEN IN
THAT BUSINESS, KEEP UP WITH WHAT'S EXPECTED OF YOU AND PREPARE
YOURSELF BY GETTING INFO ON THE NEW TRENDS, WHAT HOTELS ARE
LOOKING FOR NOWADAYS.
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