Job Responsibilities
Resolving customer issues, sales, service claims, tax exempt,
researching issues, training, cash office, petty cash
transaction, bank deposits, ordering change, closing out at close
of business, till audits.
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Job Requirements
On the job training - there isn't any special college courses to
take. All of the training is done hands on and e-learning through
digital think and our employer.
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Uppers
Helping the customer have a great experience and seeing them come back.
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Downers
Customer issues caused by miss information by other employees.
The left hand not communicating with the right hand to make sure
we are all on the same page with each other.
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Lifestyle
There is always something new everyday. the work hours vary and around christmas
time it is all hands on deck so it makes it hard to see family and friends
especially if they live in a different state.
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Compensation
I was originally a manager before corporate downsizing
eliminated my position. My salary is not typical for someone in my position
being hired in today. Today someone being hired can expect to make $7.00 - $7.50
per hour. We do have ability to
participate in 401k, purchase stock, and they offer
medical, dental, life, std, ltd, dependant care, and pre-tax health savings
account.
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Advice to Jobseekers
Make sure you enjoy working with the public,and have good problem
solving ability and are flexible to adapt to an ever changing
need corporate or otherwise. The job outlook for this I believe
is steaduy but if you have to support a family on this income you
had better work 2 jobs or have someone to help out financially
with the bills because this job is geared towards single people
not families with only 1 breadwinner.
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