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Job Survey: MIS MANAGER

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Location: Fort Lauderdale, FL
Company: Broward County Government
Experience: Mid-level
Highest Level of Education: Undergraduate Degree



Job Responsibilities
My job responsibilites include maintaining, modifying and developing database computer program to integrate and simply the manual process to benefit the office automation effort. However, my primary responsiblity is to manage the local areas network (LAN) and the wide area network (WAN) in order to reduce or eliminate downtime for my users. This is accomplished through proper segmenting equipment with proper ethernet/fiber modules in the switches of the data closet and in the desktop and server PCs. Topology and selection of network design equipment is very is important for the efficient performance of the LAN to avoid bottlenecks or slowdowns. Utilizing software on the server to manage the LAN. The Firewall must be managed daily and spam monitoring and domains must be entered in the server to blacklist and whitelist sites which may have a negative effect on my users. Virus definitions must be udatated along with Windows Updates for security and rollouts are accomplished via SMS Server. My position as Mis Manager also includes the writing of Requirement Analsysis Reports to upper level management in order to procure hardware and software and keep up with upgrades of current technologies all within a budget. I also supervise a small staff of field techs and networking analsysts. User profiles must be added and updated daily.
Job Requirements
In my view, experience is the rates extreemly high must both education along with experience is the key. A good career path in college would be to apply to the school for business administration and once you get your feet wet, you can slowly start taking computer couses and finally switch over to Computer Science as your major. In this manner, it will be easier for you get accepted and excel college. Even you you don't have a degree in Computer Science many firms will still hire you as LAN Manager or technical network analsyst but you must at least have some type of certification such as Microsoft certifed network engineer. Although this certification will cost approx $5,000 you can proceed at your leisure and talk some other computer tech courses such as A+ certification etc. one course at a time. In my opinion, you should obtain a college degree and not necessarily in computer science if you can't easily accomplish this. The next best is BS in Business Administration in College and then supplement with certification in computers such as Microsft MSCE. When I started I went to a school in Clearwater, Florida called TECHDATA and it consisted of about 4 courses and it was hands-on and I received a certification as NOVELL Engineer. The service and support classes are great since you'll receive hands-on experience building a computer network from scratch. Sometimes it helps to have a background in Electronics also, but that's a whole other field of study. Good luck.... The workload is heavy but at LaSalle College the grading was fair.
Uppers
The best parts about my job is that I enjoy setting my own work schedule. As long as my users are generally happen and the network is running ok, I have the freedom to move forward in any area of IT that I desire. It is wide open to me. Today I might want to do some research and development or do some purchasing, or attend a seminar and this is all possible if the LAN/WAN is functioning properly.
Downers
The worst parts of my job is that since an MIS Manager has a big responsibility, he/she must always be close-by to the network and cannot really go on vacation much or at all because the buck stops with the MIS Manager. Its very difficult to keep all the users' happy if not impossible and many of my users carry important managerial rank within our Division. Because of this, they must be satisfied or problems can escalate very quickly. An MIS Manager is more like a public relations person but this takes-away for the real pleasure of working with the technical aspects of IT Technology which we all love and enjoy. Its very hard for a technical manager to communicate briefly and effectly to non-technical or non-technical concerned users. They don't want detail, they want quick results and don't look at things globally in the way that an IT person would look at the overall network.
Lifestyle
Well, the workhours are tough, an MIS Manager or Network Adminstrator must be available around the clock and many times I would come in or go back to work about 8:00pm and work to 1:00pm because there are tasks that you want to perform when no users or few are around such as running management programs from a server. You want to create as little disruption as possible. The tough hours go with the job but its not that tough because the benefits of doing something you really love or like make it worthwhile. You receive a lot of respect as a network adminstrator and upper level management gives you a lot of freedom in return for you decicions.
Compensation
Compensation is great with Broward County Government. Although the base salary is really no more than private enterprise, the benefits make it all worthwhile and you are working in public service. There is a great pension plan, accumulating annual and sick leave hour benefits which can be cashed in if not used. Broward County or Government is the way to go especially in a resort town such as Fort Lauderdale where you can enjoy the tropical area which is generaly lower paid since and better compensation in government since governments are not native to the economy.
Advice to Jobseekers
I would say that they have great prospects to secure a network analyst position. They can even apply in any of the Divisions' as an account clerk or account since all the best computer people seemed to start out in the business/accounting office where they work since recruiting in generally from the money areas into the IT areas. This is how I started, as an Account Clerk.

This MIS MANAGER career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys.

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