Job Responsibilities
Add content to intranet site; edit content to meet brand,
confidentiality, legal requirements; identify content gaps and
find materials to fill them, edit splash pages (40%); draft
requirements for content and functionality upgrades, work with
programmers on fulfillment of change requests (20%); fulfill
research requests from practitioners (10%); attend meetings
concerning content, editorial process, upcoming developments
that will need coverage on intranet site (10%); work with other
knowledge management professionals within the firm to increase
knowledge sharing (10%); special projects (client events,
copyediting, overseeing technical development outside intranet
site) (10%)
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Job Requirements
College degree recommended, but major doesn't have to be
technical. Demonstrable experience in web site development,
design, management needed. With enough experience and talent,
you could do this job out of high school.
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Uppers
Good pay for the amount of work; interesting work because there is always
something new to develop or improve on your site; work can be done from almost
anywhere as long as you have an internet connection. Your company-issued "tools"
- computer and peripherals - tend to be quite good. This could be a good
part-time job if the site you're running is not too complex.
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Downers
You may be expected to be "on" all the time - websites crash,
and it may be your responsibility to be the first responder;
shifting priorities can be frustrating.
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Lifestyle
You can work from almost anywhere, which means you can dress how you want. In
the office, however, you may need to wear business casual dress - being a techie
isn't an excuse for being unprofessional. Pay is good. You may be required to
work long hours, or time outside the regular workday if the site needs immediate
updates. Little to no business travel. You can get ahead in this field with less
education as long as you have the technical skills to get the job done well.
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Compensation
$65K annually, bonus of $2k - 3K; good benefits - health
insurance, 401(k) with matching from employer, 23 days of annual
leave (incl. vacation and sick days), 8 holidays plus a couple
of extra days they throw in at their discretion
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Advice to Jobseekers
It's a fun job, but you need to be flexible and a self-starter.
On-the-job learning is probably better than academic learning,
but take some courses in web development and web design if you
don't have the academic background for it. In the future, I
think the job will evolve into content management of multiple
sites, using the same tool for multiple sites. The internet is
not going away - this kind of job will be around for a long time.
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