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Job Survey: Retention Advisor

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Location: Elgin, IL
Company: Bank One
Experience: Entry-level
Highest Level of Education: High School Diploma



Job Responsibilities
To retain our credit card members.
Job Requirements
They require that you have some selling techniques along with customer service skills. Reason being is because you need to be persuasive and not afraid to be rejected.
Uppers
The incentives and having a satisfied customer.
Downers
Not being able to retain the customer.
Lifestyle
There are a varity of work schedules to chose from, business casual dress code, they also offer a variety perks and great benefits.
Compensation
base salary is good,but the incentives is the best part. You can make an additional 1000-3000 extra based on how many card members you can retain and balance transfers. There is a good medical,401k,child care,and other benefits that you would not believe for the employees.
Advice to Jobseekers
You need to be persuasive,confident,loyal,trustworthy,and love to have fun. Having fun is focus with this company. There is a lot of growth from within. It is a great job and company.

This Retention Advisor career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys.

Read all Vault Career Surveys for the inside scoop on specific jobs
Read Vault Employee Surveys for the inside scoop on specific employers
Read Vault Student/Alumni Surveys for the inside scoop on colleges and grad schools