Vault.com: the insider career network

Job Survey: Quality Manager

This Quality Manager career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys.

Read all Vault Career Surveys for the inside scoop on specific jobs
Read Vault Employee Surveys for the inside scoop on specific employers
Read Vault Student/Alumni Surveys for the inside scoop on colleges and grad schools



Location: Fairfax VA
Company: Anteon Corp
Experience: Mid-level
Highest Level of Education: MA - Academic Program



Job Responsibilities
In charge of quality, configuration management and risks for a 5 year $50 million contract with government agency to implement a Customer Relationship Management System. Risk managment: (20%) Establish procedures, identify risks, assign owners, assist in mitigation plans, monitor and track progress Configuration Management: (25%) Establish procedures; maintain configuration control, establish Configuration Control Board, monitor and maintain all documents and requirements in the program. Quality Management: (30%) Establish procedures including templates for all deliverables, assign peer and team reviews, accomplish final quality review on all deliverables, assign audits, monitor and report results. In addition, establish and maintain metrics for the program. Provide monthly training to new team members on program management and required knowledge about the program. Administrative (25%) Manage project schedule in Microsoft Project and in the company project system. Update and manage any changes withhin the system. Other admin duties as assigned such as reports, printing, setting up conference facilities, etc.
Job Requirements
The program is not extremely strong in academic requirements. However to review and understand what is happening in the program requires a certain degree of academic exposure and agility. Metrics are critical to the program and I often fall back on my educational experience for this information. Classes are available for certification (SAP CRM) as well as other degree programs. Anteon does provide tuition assitance for degree programs and will cover training related to the contract.
Uppers
Busy, active work environment. Involved in all aspects of the contract from the management point of view. I know everyone on the contract and work for the program manager.
Downers
Because I am in the Program Office, I don't get involved in the real work of the program and sometimes feel left out. I also get assigned menial administrative tasks which don't have much to do with quality managmemet.
Lifestyle
I think there is a good future though I believe project management will consume the quality positions in the future. Quality is important but I see project management skills (scheduling, finance, personnel management) being more marketable. My next certification will be in Project Management perhaps from APICs. I have also just completed my Six Sigma Master Black Belt certification but it has no effect on my current position. I believe it will have an effect for other jobs.
Compensation
I have been working for the company for five years. Base salary is $94K (after yearly cost of living raises and a promotional raise). I am also involved in the profit sharing program with the company which varies each year ($6K last year). Benefits are competitive in health, disability, and insurance. Advantages in benefits are tuition assistance (Anteon paid for my entire Master's program with only 1 year commitment) and fully vested 401K program for Anteon's share ($.50 on the dollare up to 6%). I believe I am on the upper end of the quality scale for Anteon.
Advice to Jobseekers
I think there is a good future though I believe project management will consume the quality positions in the future. Quality is important but I see project management skills (scheduling, finance, personnel management) being more marketable. My next certification will be in Project Management perhaps from APICs. I have also just completed my Six Sigma Master Black Belt certification but it has no effect on my current position. I believe it will have an effect for other jobs.

This Quality Manager career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys.

Read all Vault Career Surveys for the inside scoop on specific jobs
Read Vault Employee Surveys for the inside scoop on specific employers
Read Vault Student/Alumni Surveys for the inside scoop on colleges and grad schools