Job Survey: Customer Care Rep

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Location: Tampa, FL Company: AOL Experience: Entry-level Highest Level of Education: High School Diploma

Job Responsibilities Responsible for handling inbound customer service calls and misdirects from current and potential aol members. Responsible for selling aol services as well as partner high speed internet services. Uppers Good commission and incentives (prizes). Downers Monotonous, lots of misdirects count against your stats. Lifestyle Sit down in same spot all day - can work varied schedules including a 4 day week - shift bids based on seniority. Compensation $9.00/hr plus up to 12.00/hr commission. One week paid vacation. Overtime available, 401K match up to 6 percent. Advice to Jobseekers Good entry level position. Give yourself time to get used to it. This Customer Care Rep career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys. Read all Vault Career Surveys for the inside scoop on specific jobs Read Vault Employee Surveys for the inside scoop on specific employers Read Vault Student/Alumni Surveys for the inside scoop on colleges and grad schools