Washington Mutual, Inc. Interview Surveys

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Washington Mutual, Inc. Business Outlook Surveys

Job Title: Closer
Location: USA
Submitted on: 10-Jun-04
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Job Title |
Business Outlook
Survey |
| Closer |
The business outlook for the company is to give great customer service
and do it with as little error possible. (Do it Right the First Time).
Depending on the market our rates can be higher or lower than other
mortgage companies. However, we continue to push specific "niche
products" which keeps us in competition even when "fixed" rates may be a
bit higher than our competitors. They continue to hire from within and
work with employees to train them thoroughly so that we can deliver the
best possible service to our customers. Each employee is treated
equally and we all work as a team to complete the process as quickly and
neatly as possible. There are also specific "campaigns" within the
company to motivate employees such as gift certificates, etc.
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