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Washington Mutual, Inc.: Career Outlook Surveys

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Washington Mutual, Inc. Business Outlook Surveys

Job Title: Closer
Location: USA
Submitted on: 10-Jun-04
Job Title Business Outlook Survey
Closer The business outlook for the company is to give great customer service and do it with as little error possible. (Do it Right the First Time). Depending on the market our rates can be higher or lower than other mortgage companies. However, we continue to push specific "niche products" which keeps us in competition even when "fixed" rates may be a bit higher than our competitors. They continue to hire from within and work with employees to train them thoroughly so that we can deliver the best possible service to our customers. Each employee is treated equally and we all work as a team to complete the process as quickly and neatly as possible. There are also specific "campaigns" within the company to motivate employees such as gift certificates, etc.

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