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Job Title: Customer Care Rep.
Location: Irvine CA
Submitted on: 17-Aug-04
Job Title Workplace Survey
Customer Care Rep. Although Verizon Wireless pays well and has great benfits, their Supervisors and Mangers are not well trained and they change there Policy every 2 to 3 months. I worked there when this Company was AirTouch Cell. That was a great Company with excellent board of Dirs.ATC really know how to Treat there employees. To Verizon Wirless that Dose not care about there employees. They talk a good game but when you need them they are not behind you. There Superviser will yell at you and make you fell as if you don't matter. They have no problem in tell you " they will coach you right out the door" or will tell someone "THAT THEY ARE NOT THERE TO LIKE YOU". The hours are not flexable. The Dress Code is very laid back. And the only way for Advancement is if you are friends with the current Head staff.

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