Job Title: Manager
Location: Tampa, FL
Submitted on: 10-Jun-04
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Workplace
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Culture in many departments is based on heirarchical model, and getting
to the people you need in order to get business done has to follow the
heriarchy. If you are a manager, don't just pick up the phone and call
a director or a VP. This tends to slow progress and elongate the time
required to get things done. There is a big push to off-shore all
development work to India. Even though the code comes back with an
uacceptable number of errors, the onshore employees take the brunt of
the problem, and then have to spend time correcting the off-shore
mistakes. Upper management does not seem to understand, or care, that
offshoring is costing more than the value it is supposed to bring.
There is room for advancement in the company as long as you are buddies
with the hiring manager in most cases. Many well qualified candidates
are passed over in favor of lesser qualified candidates because of who
they know, what they know about them, and how far up the rear their nose
can get. While the company indicates employees are their greatest
asset, nothing I saw since the merger of BA and GTE ever indicated they
cared at all. It is expected that overtime will be worked and it is not
uncommon to see people routinely putting in 60-70 hour weeks. There are
not enough resources to do the work, the same as other companies, but
they do expect employees to absorb the work when downsizing occurs.
Work never reduces, only headcount. Even the most convincing case for a
new position can not be forced through. The CIO likes to be hands-on in
decisions that he should trust his direct reports and their direct
reports to take care of. The company is very high on diversity and has
programs in place that drive it home. Dress code is business casual,
unless you interface with revenue generating clients or other outside
contacts. Some units allow very casual on certain days, such as jeans
on Friday's. Prior to my departure, the pay was excellent if you were a
former GTE employee and not too bad if you were a former BA employee.
However, the new hire rates are more in line with the lower ranges of
the market.
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