Job Title: Manager
Location: North
Submitted on: 31-Mar-04
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Job Title |
Workplace
Survey |
| Manager |
The problem is with senior management. To them, we are headcount, to be
reduced as soon as possible. They constantly throw stupid tasks at us
that they could do themselves more quickly if they only mastered the
software they paid for. They cause many problems by not considering the
ramifications of their decisions, since they don't know enough to
understand them. At the upper levels, this agency exemplifies all the
bad
points that W. Edwards Deming ever talked about, without exception.
Political appointees are worse than "chain-saw Al" Dunlap, who lied
about
profits, and tore up Sunbeam and other companies. From the top, there
is
absolutely no respect whatsoever for employees. They contract out work
at 3-20 times what we are paid (yes, this is real contracts, already
signed), for sloppy work that we have to redo. Bush's people are far
more efficient at wasting money. Political appointees have made every
government agency a poster child for fraud, waste, and mismanagement.
The Civil Service was founded because of massive fraud and theft, and
Americans have apparently forgotten that, because we are returning to a
spoils system, to see who can steal the most money from the government.
Our computer systems are so badly designed that many tasks are more
easily done on paper. We aren't more dysfunctional than most banks-
actually we are far more efficient- which tells you how badly run banks
are. My office is actually rather nice, people support each other,
we've
been understaffed for so long people have no choice but to cooperate.
As
far as upper management goes, it would be cheaper to tell them never to
come in to work, the agency would work far better.
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United States Department of Housing and Urban Development Interview Surveys
