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United Parcel Service, Inc.: Jobs Surveys

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Job Title: delivery driver/ customer service
Location: Henrietta, NY
Submitted on: 31-Mar-03
Job Title Workplace Survey
delivery driver/ customer service UPS can be a difficult company to work for, especially for hourly workers like myself. There is a huge management v. hourly rift. It's like being in the military- very regimented, work by the rules, no fair having fun. Interviewing for management is very detailed, many profiles are compiled. Be aware that management people can be transferred anywhere at any time, that is the reason I chose not to persue a higher position. My positions require employer supplied uniforms, but management wear mainly suits, except on casual-dress Fridays. There is a corporate policy (probably unwritten) of keeping employees out of the loop. Company changes in poliices are just implemented w/out hourlies knowing anything in advance, so there is a certain amount of mistrust of management by hourlies. The company is diverse and makes great strides to promote minorities in management. The two biggest issues I have after having worked at UPS for 15 years are: the company will spend $100 to save a nickel; and in spite of the policy of being up on safety regulations- I find that there are alot of unsafe conditions which remain, even after being brought to the attention of management. Everything conforms from building to building: right down to the paint used inside. Individuality is not encouraged! The hours are 24/5 at most facilities; however some of the larger hubs operate more hours if they are dealing w/ our aircraft. I would say that UPS is a pretty good company to work for- if you can tolerate that someone is always looking over your back and always watching you. I have no idea what the compensation or benefits are for management, but I do know they are paid only monthly. Hope this is helpful.

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