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United Airlines: Interview & Hiring Surveys

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Title of position interviewed for: Flight Attendant
Approximate date of interview: 11/1998
Location: Chicago, IL
Submitted on: 19-Feb-03
Job Title Interview Survey
Flight Attendant The first step was that you went to an "open call" in your city. An "open call" is when an airline advertises for the flight attendant position, usually in the Sunday newspaper. Everyone that wants to apply shows up. They usually only take the first 75 people or so, and therefore, lots of people get turned away to even get the chance to apply for the job. At the "open call" I had to speak in front of the group of what was more important to me; teamwork, customer service or flexibility. It was impromptu and I came up with something that integrated all of them. After that, you took a simple "follow the chart" test and simple math exam. If they liked you, you would get a package in the mail with a ticket and information to what you had to do when they flew you out to Chicago for the next interview. I did not get my package for three months. I went to the interview, and showed up early. About ten candidates sat in a room and discussed various important qualities flight attendants must have, while the evaluators watched on and took notes. After that, you went to lunch and came back for an one-on-one interview. There they reviewed your resume, asked you situational questions and asked if you would relocate. Many people left the interview feeling like they did well and they were hired when in reality, they were "cut" way before the one-on-one interview. If you received a letter saying you were accepted, you then had to go through a physical with an United doctor, which includes sight, hearing and cardiovascular tests. If you passed that, then you waited until you received a training date. The whole process took me a year to complete.

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