Sallie Mae (SLM Corporation): Career Outlook Surveys

Sallie Mae (SLM Corporation) Interview Surveys Sallie Mae (SLM Corporation) Workplace Surveys Sallie Mae (SLM Corporation) Salary Surveys Sallie Mae (SLM Corporation) Business Outlook Surveys Job Title: CollegeServ Rep Location: Panama City, FL Submitted on: 22-Jul-04 Job Title Business Outlook Survey CollegeServ Rep I think the company has a very big strong hold in the student loan business. I believe they need to keep their tenured people happy so the turn over isn't so high. Employee moral is low due to people being made to feel like machines instead of people. Customer Service is the key to this business, but due to time contraints put on us by a "Workforce Management" team,it is very hard to give the level of customer service I would expect if I were calling in. They expect the employees to take a high volume of calls in a short amount of time. You can't obtain the quality of customer service that is demanded, when you're being rushed to get off the phone & take the next call. SLM Interview Surveys SLM Workplace Surveys SLM Salary Surveys SLM Business Outlook Surveys Vault Employee Surveys: Read insider employee surveys to get the inside scoop on hiring and working at top employers. We have 55625 surveys for 5288 employers.