| Customer Service Consultant |
The interview and hiring process is quite long. I filled out an online
questionnaire that took approximately 30 minutes to fill out. I got a
quick response via phone call. The phone call was a quick interview as
well (I believe it is to filter out those with poor speech). I was
then scheduled for an in-person interview. The interview lasted about
1.5-2 hours but was pretty relaxed. There were quite a few questions
mainly going over my resume and leadership capabilities. I was then
invited to take tests. The tests comprised of a literary test, a
mathematical operations test, a computer software test and a customer
service test (hypothetical phone conversation). The test was very
easy. I had to be very persistent as I didn't get a call back. I
called every week or so. They informed me that they would contact me
when there were part-time positions available. I applied in August and
only got a call-back in January. It was a long time waiting but well
worth it.
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Rogers Communications Interview Surveys
