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Job Title: Administrator
Location: Canada
Submitted on: 10-Aug-04
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The employer was a real estate firm in the City of Toronto. As
administrator there were various aspects of running the office that
were handled such as; preparing payroll, responsible for all support
staff members, accounts receivable and payable, as well as additional
regular secretarial duties. There were almost 70 sales associates who
worked out of the office, and there were 4 staff members working during
the hours of 9am to 5pm; two receptionists, one typist, and one
administrator. From 5pm to 9:30pm, there would not be an administrator
at the office. Even though the position of administrator was only from
9am-5pm, the tasks associated to the position were extremely intense
and required much more work then a regular eight hour day, therefore,
my working hours were usually from 10am to 7-8pm every day. I always
believed, and trained my staff as such, that for every position that
you are promoted to, you must still do your previous job regularly in
order to ensure that the tasks from the job were not forgotten. For
example, everyday during the receptionists lunch hour, the typist would
cover the receptionists duties. Also, everyday during the typists
lunch hour and as well as the receptionists lunch hour, the
administrator would handle any typists duties that would come in.
Because of the nature of the business, the dress code was always at a
professional level. Due to the extreme humidity during the summer
months, the summer dress code was less strict, and was catergorized as
business casual. Fridays were considered "dress down" days, where
jeans could be worn as long as they were presentable. There were a
variety of cultural people who worked in the office from Indian, Asian,
all sorts of Europeans, Canadians, Americans, and South Americans. The
company on a whole was very proud of the programs that they provided
for the sales associates, however, they weren't very keen on providing
training support to the staff. In this business, it's the sales
associates who make the money, therefore, they get treated like gold
and the staff is easily replacable so not much attention was on the
staff. The opportunity for advancement isn't very good because, as
mentioned before, there are only three available positions in that real
estate office; receptionists, typist, or administrator. That's the
reason why I left the company as an administrator and took the courses
required to become a real estate sales representative and work as an
independent contractor.
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