| Territory Telephone Account Manager |
My job is a diversified job. Basically, everyday, I am required to
liase with resellers of our product "ADSL broadband" and I am the first
point of contact for our resellers. I manage the resellers in the
Western Australia, Queensland and Victorian states in Australia and my
goal is to increase Sales for the company through assisting their
needs.
Working for this company is great! I had joined on the 15th of March,
as an administration call centre type role and had been transferred to
the Channel Sales department within 7 months. In the call centre, the
salary started at $24K AUD, and rose to $30KAUD. The wardrobe was
corporate, except on Fridays, where its "Casual Friday" and we can wear
what we want. The overall work culture is a fresh, bubbly one where on
occasions, our colleagues would get together and the company would take
us to bowling and special functions like Christmas Dinner by Luna Park,
Sydney in Milson's Point. Every casual Friday, we either have "Stolley
Trolley", where our colleagues would be provided with free alcoholic/
or non-alcoholic beverages and have a chance to talk with each other
after work, or in the morning, have a balcony lunch, since we are on
the top levels of the "People Telecom Building". The call centre hours
when I was there were in shift format from 8:30am to 6:30pm. Since I
had transferred over, they have extended the hours from 8am to 8pm.
Our company mission was "Talk to People", but since the new website
launch on the 1st of March, it is now "It's All About You!". We strive
to maintain great relationships to customers and other stakeholders.
That is our product differentiation, superior customer service!
The working hours I have now, are different to the call centre. It is
a 8am - 5pm sort and lunch is one hour. Sometimes, if I have to work
late, then my company would provide me with a cabcharge to claim on
expenses. The company also allow some of us to have VPN access to work
from home.
There are several opportunities for advancement. Essentially, the call
centre is a starting point. Whenever there is a vacancy in other
departments, an organisation wide email would go around as internal
recruitment and anyone may apply. If no one is a suitable candidate,
our company would broadcast the vacancy externally.
Overall, my company, People Telecom is one of the best office
environment around with friendly staff and a great colleague to
colleague relationship! It is forever buzzing with excitement and
everyday is a whole new experience.
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People Telecom Ltd. Interview Surveys
