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Northwestern Mutual Financial Network: Career Outlook Surveys

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Job Title: Investment Operations Manager
Location: Portland, OR
Submitted on: 03-Feb-05
Job Title Business Outlook Survey
Investment Operations Manager The overall business outlook for this company is grim. The morale is so low in the Portland office, that just about everyone is looking for a new job--and would be gone except that Oregon has such a bad job market right now. The basic attitude is "I'm stuck now but will be gone as soon as possible". I see the strengths with NMFN as-well I see no strenghts. The reps are treated like naughty children that are always in trouble. New reps are required to go to "client builder" meetings where management then beats them down. Public humiliation and intimidation are the norms. Tears are not an uncommon sight after these monthly meetings. The lines that are fed to people interviewing-don't believe anything! The numbers do not add up--they can't. There are so many hidden costs and there is no training. The favorite saying of the MP was "keep them stupid"--unless you are willing to work on your own training don't except anything from the company. The MP, and the trainers are failed reps-they just had the good fortune of getting into management and on top of their commissions they get a paycheck from the company. They cannot teach you to sell. They haven't mastered it themselves. There could be joint work possibilities-but be prepared to split the commission--even if the veteran rep did nothing other than talk to you about the case. This is an insurance company first and foremost-the securities side is even worse. New reps are required to split all commissions 50/50 with the investment specialist-even if that person never met with the client. The new PPA software that has recently been released-scared me so much I started looking for a new job. The software directs all investments to Russell Funds and Mason Street Funds (companies that are owned by NMFN). There are lawsuits across the country--do not go to work for NMFN until the management in Wisconsin is replaced and the company is back on its feet. There are many good, honest, hardworking people working for this company and they are just getting beat down by management. When the management changes and new people are introduced into the company and they start running it like a company and not a college fraternity-then go work for the network-- until then stay away--

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