Title of position interviewed for: Project Manager
Approximate date of interview: 1/2003
Location: Dayton, OH
Submitted on: 27-Nov-04
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Job Title |
Interview
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| Project Manager |
Since NCR expects each of it's employees to plan it's career goals to
advance within the company, each employee has the opportunity to either
advance within an area, or change areas within the company. The
interview process which I am about to explain is when I transitioned
from a Technical Trainer/Writer position in NCR's WorldWide Customer
Service Division to Project Manager in NCR's IT for WorldWide Customer
Service Division.
There were three rounds of interviews. The first round was with the
person who would be my immediate supervisor. He began the interview by
explaining the heirarchy within IT. He then explained each of the
projects that were being developed that year, and the projects I would
be responsible for. Since I was not yet a certified or licensed Project
Manager, he explained the projects that I would be given to manage to
work toward my certificate and licensure. He also indicated the time
frame he expected me to complete my certificat and licensure. At this
time he asked if I was up to the challenge.
The second gentleman was certified, licensed Project Manager in IT. He
asked me questions about basic detail organization scenarios. He then
gave me scenarios on how I would prioritize things in specific stressful
situations. Finally, he gave me scenarios and asked me how I would
handle employee disputes - where the employees did not report to me
directly.
The final gentleman who interviewed me Vice President of IT for
WorldWide Customer Services. He also provided me with an explanation of
the heirachy, along with an explanation of how all of the projects fit
into a larger picture of where NCR wanted to be five years from now, and
ten years from now. His only asked me if I had questions for him. My
question: why did IT decide that it would not deploy a major version of
a software (costing NCR millions of dollars) that WorldWide Customer
Services had spent so much time testing and preparing technical and
training documentation for the field? He spent the rest of the
interview answering this one question.
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