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Marriott International, Inc.: Jobs Surveys

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Job Title: Market Sales Manager
Location: Baltimore, MD
Submitted on: 10-Dec-03
Job Title Workplace Survey
Market Sales Manager My personal experience as a Marriott employee has been extremely interesting to say the least. I joined Marriott in January of '03 and am coming to my one-year anniversary. Previous to Marriott I was employed in the Telecommunications Industry for seven years in sales, sales management and most recently as a Director of Sales. The transition to Marriott was not easy and to be candid, I am still contemplating whether this is the right career path for me. Coming from the Telecom Industry, I am accustomed to always being challenged each day in my position, I am the type of individual who needs and thrives on challenge and the fast-paced; high-tech world of Telecom was best-suited for that. The Marriott sales world is less than desireable. If hospitality sales is all you know then it will probably work, however, if that is not the case, I would probably not recommend a career shift into hospitality. I do not find the daily work enjoyable or even challenging at the least. I find my position to be mundane, boring and extremely low paying. The hospitality sales world is not the place to be when you want to actually make money. The pay structure is below satisfactory and the skill level of the sales staff is extremely low grade. In addition, the management staff for the sales department is spread so thin that they are not able to be effective in any way shape or form. In addition, the amount of adolescent behavior that is shown among colleagues is shameful. For anyone coming from outside of the hospitality industry, they would face extremely high turmoil in trying to assimilate into the hospitality environment. On the positive, you will not find another company that takes care of its associates as Marriott does, outside of salary that is. Opportunities for advancement are phenomenal as well, because of the amount of locations Marriott has and the ability to cross-train and advance into positions based on your own proven success. With regard to dress code, Marriott is definitely conservative and extremely stingent when it comes to what is and what is not allowed...however, they do a horrible job of communicating this clearly to new employees. Work hours are also a major downside of employment with Marriott. If the pay were much higher then the hours would not be an issue...but coming from an industry where I made over a six figure base to a company where I ended up making 1/3 less than my initial base six years ago is ridiculous! The hours to salary ratio is most certainly poor! In summation, my overall recommendation would be that anyone from within hospitality who is considering a shift to Marriott should be quite pleased as they would be accustomed to the career type. However, for anyone coming from outside the industry I would not recommend the change and if they still consider it, I would say they definitely need to think long and hard before making the leap.

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