Job Title: District Management
Location: Austin, TX
Submitted on: 05-Jun-03
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Job Title |
Business Outlook
Survey |
| District Management |
The Home Depot is the largest home improvement retailer in the U.S. Home
Depot had a bad run of sales and customer service in the past. The
culture started believing that they were "the only guy in town". When
the competition started using the old Home Depot techniques of customer
service, the customers went to them and stock went down. Home Depot has
realized this and have gone back to the old ways in the customer
service. This is helping The Home Depot regain their strong presence,
and an average of 300 new store openings per year and gaining stock is
proving it.
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