Title of position interviewed for: Customer Support Analyst
Approximate date of interview: 5/2000
Location: Cary, NC
Submitted on: 17-Mar-04
|
|
Job Title |
Interview
Survey |
| Customer Support Analyst |
The process was that I was first recommended from a friend who happened
to work with the company. They needed a night person who was
responsible and needed little supervision. I first interviewed by email
answering a few questions and faxing and emailing a resume to the
manager of the department. Later this manager called to interview me
and we had quite a long discussion if I remember correctly concerning
the jobs as well as personal interest for the two of us which happened
to coincide. Then there was a follow-up phone call that was a secondary
more technical interview which was done with the manager and a support
team memeber. Finally there was a small test sent to me to take asking
about situations and commands for UNIX and Oracle. Took those and
returned them and was hired from that point recieved an official offer
letter in the mail site unseen (without a personal interview.) I then
came in for training. I can remember being asked what exactly was my
interest in the position, what kind of customer service experience did
I have (because they would be working quite closely with clients), what
is my technical backround, what type of working environment works best
for me, what type of manager do I like the most, and what is the most
interested thing about you.
|
|
Hill-Rom Interview Surveys
