Job Title: Participant Services
Location: Orlando, FL
Submitted on: 05-Apr-03
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Job Title |
Workplace
Survey |
| Participant Services |
The culture at Hewitt is open, casual, and friendly, when I pass people
in the hall they are usually smiling. When I pass the Orlando Group
manager, he says hello to me. The managers have the same size workspace
as the entry level employees. The office I work in is very diverse.
In the lunchroom one will see people of all ethnic backgrounds, ability
and different styles of dress. The style of dress is "jeans casual"
which is slightly more relaxed than business casual. Most of the
managers wear blue jeans to work. The hours are generally regular
business hours but they do allow some alternate (flex) work plans
depending on your role in the company. Customer service roles are the
most rigid with respect to schedule. The attendance policy is a
challenge to parents, and is very difficult for single parents with no
in-town support to help if their children are sick or school is out.
In Orlando, opportunities for advancement are limited since 80% of the
employees are customer service. As far as customer service jobs go,
this one is pretty cushy.
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Hewitt Associates Interview Surveys
