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HSBC Holdings plc: Career Outlook Surveys

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Job Title: International Manager
Location: UK
Submitted on: 22-Mar-05
Job Title Business Outlook Survey
International Manager HSBC is the second only to Citigroup in market capitalization. It has the scale and reach to push forward in its diverse business areas (customer groups). In particular, Islamic banking (HSBC Amanah) and consumer finance (HSBC Finance) will be important areas for the group. HSBC is a leader in underwriting global Islamic bond issues and is investing heavily in widely distributing Islamic banking products. The consumer finance business is being positioned for Japan and other markets where large amounts of consumer credit information is available. It was the growth potential of this business that prompted HSBC to buy Household two years ago. In terms of competition, HSBC competes against local banks in various countries and also with the international firms like Citi and Standard Charatered. In countries where regulations prevent it from increasing in scale, the bank focusses on niche, high-end markets. Its "Premier" service provides personalized, relationship based banking for high net-worth customers. This is a profitable business and is rapidly attracting many such customers. In Hong Kong, HSBC dominates banking. Two-thirds of those in Hong Kong bank with HSBC or its group member, Hang Seng. HSBC is the de facto central bank in Hong Kong, advising the Monetary Authority there on policies. HSBC is characteristically conservative. Risks are carefully weighted in to its lending practises, probably more so that its competitors. However this has served the bank well. It has avoided the aggressive tactics of the likes of Citi and JP Morgan and in doing so has kept itself relatively clean of controversies. When HSBC bought Household, there was an outcry over the pay of then CEO, Bill Aldinger. The $37 million package did not go well with the bank's conservative line. However, Aldinger retired earlier than expected having completed Household's integration with HSBC and this is being seen positively by shareholders. HSBC's conservative streak is also reason for its weakness in its investment banking division. The aggressive nature of the business did not quite go well with the bank's culture. So although investment banking makes up a third of its income, HSBC does not figure among the top of the league tables. Having said this, there are changes in motion. HSBC is growing in stance in debt issues and is becoming more aggressive in its advisory practise. The bank is now moving to leverage its scale and diversity to further grow in its markets. There is unrealized potential in cross-selling its diverse services among its large customer base. HSBC does have great potential. On the employment front, the bank's diversity in numerous countries makes it difficult to define morale. In Hong Kong, its large presence gives a different feel compared to say New Zealand. Hong Kong is almost a definite posting for IMs.

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