Fidelity Investments: Career Outlook Surveys

Fidelity Investments Interview Surveys Fidelity Investments Workplace Surveys Fidelity Investments Salary Surveys Fidelity Investments Business Outlook Surveys Job Title: Participant Services Representative Location: Merrimack, NH Submitted on: 18-Aug-04 Job Title Business Outlook Survey Participant Services Representative Fidelity definitely knows what they're doing when it comes to people's retirement dollars. They spend so much training the people that work there so that they can help customers with their retirment needs. One thing that they are lacking is that Fidelity does not license the people on the front lines that deal directly with customers. Customer service representatives have to skate around certain topics that would be helpful to customers because they are not licensed to discuss them. Transferring them to different departments where there are licensed reps take time, and I think they may not be able to present their products to a lot of customers that don't want to be passed around. Fidelity takes care of its employees with bonus programs, contests, and activities so employee morale is high for the most part. Fidelity Interview Surveys Fidelity Workplace Surveys Fidelity Salary Surveys Fidelity Business Outlook Surveys Vault Employee Surveys: Read insider employee surveys to get the inside scoop on hiring and working at top employers. We have 55625 surveys for 5288 employers.