Title of position interviewed for: Managment Trainee
Approximate date of interview: 3/2003
Location: Chadds Ford, PA
Submitted on: 10-Jul-07
I listed my resume on their website and the next day, or two I got a
call. They asked me two or three questions like what are your
goals/experience and why Enterprise. That was the first test. Then
she called me back to set up a time for my 1st interview with the
Recruiter Supervisor. I studied all the vocabulary they had on their
website and practiced over and over with someone role playing the
interview process with MY resume.
When I got to the interview I was very nervous but felt prepared.
Well, the recruiter??s assistant chatted small talk with me about how
she had seen where I went to school and that she had gone to the same
school. Funny thing is that it scared me to death. I hadn't prepared
for small talk in the lobby. I had prepared to be nice to the
receptionist and other employees there but not to be grilled about the
local hot spots in Morgantown WV, or where I lived 5 of the years I was
there. Anyway, that was the worst part of day one. (I found out later
that the lady I spoke to about our school went into the recruiter's
office and said that I seemed very nervous) I didn't know it at the
So he comes out to the waiting room and says my name. I stand up look
him right in the eyes and say, "Hello MR so and so, It's a pleasure to
meet you". We go into his office and finally I'm in the situation that
I had prepared for. He literally went right down my resume and asked
about my previous experience I had had. I just answered every question
using the vocabulary I got from their web page description of the
company, the job, and the employees, and tried to relate it to my
previous experience. He said I did well and told me that the lady
said I looked nervous but he couldn't see it. He said that there
would be a second interview. News to me at the time. When he said
that I felt like I had established enough of a rapport to ask him for
any recommendations he might have for me for the second interview,
which was going to be with the area manager. He said to have examples
to back up the way I described myself and especially an example of how
I had successfully sold something in the past. Another one he said was
to think of a time where you provided great service and have an
example. The last thing he said was think of a time where you resolved
a customer's conflict, or even how you handled it because not all
conflicts get resolved.
Well sure enough, during my second interview the Area Manager did the
same interview as the first guy but then he followed with the three
questions that I had prepared for. I did very well to say the
least. I got a call later that I would be going on a third interview
with the Regional Vice President.
Interview # 3 was the easiest. He just wanted to meet me and asked me
to tell him a little about myself. Something I did in the first two
interviews. Then he explained to me the MT/MA Matrix, which is how
people in the position that I was going for were ranked and promoted.
5 different categories based on individual and group performances. He
asked me, 'Out of 100 people doing the same thing as you, where do you
think you would rank?' And I said, 'Everybody probably says #1, but I
could be top 5 consistently.' He agreed with what a said and liked it.
On the ride home from that last interview I got a call from the
recruiter saying that they would like to offer me the job. There was
no drug test.