Job Title: Area Sales Manager
Location: Dallas, TX
Submitted on: 29-Jan-04
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I was employed with Dillard's Department Stores for 31/2 years. I was a
sales associate for 2 months and was promoted into management. I was so
proud and excited about my advancement with this company. I have to
state that working for Dillard's is very hard work. They definetely get
their money's worth out of all their employees. As a Manager you often
work 70 hours a week. There is just to much work for the staff to get
done, so as a manager for Dillard's you have little time to actually be
a sales manager. You are more like a glorified salesperson. You have
more responsibilities than anyone could actually handle unless you are
super human. I have read somewhere that Dillard's sets their employees
up for failure. That is somewhat true with the work load and the Sales
Per Hour Program. The hardest working associates are the least paid
because they continue to lower their pay. But those associates that
sale alot get raises. It is such an unfair system. They have no since
of reality when it comes to what a person can accomplish in a day. We
all the compaints I have for this company, I have to say that I loved my
job and cared so much for my staff. All the stress and work was worth
it because of our store Manager. He made it all worth it, but he got
promoted to District Manager. We then got a new manager that came from
a larger store. We all knew his reputation preceding him. We had all
heard about the laws suits on him by former and current employees. We
were all worried about this. I gave hime the benifit of the doubt but
he was the most uncompassionate person I have every worked for. I could
go into long stories of what he was like but I will just say that he
screamed at me in front of a co-ASM and in hearing distance of my
associates and I refused to work anylonger for this man. I hate myself
for not being strong enough to outlast him when I loved my job so well.
Leaving my job and associates hurt me very deeply and I am still
saddened by the events that ended my career.
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