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Job Title: Senior Research Associate
Location: Washington DC
Submitted on: 12-Dec-04
Job Title Workplace Survey
Senior Research Associate I worked with the Corporate Executive Board as it grew from less than 600 employees to more than 1200 employees. I worked in the marketing (sales) department for nearly one year before applying to and accepting an entry-level position (considered a promotion) in one of their research divisions, and then moving laterally to another research division into a similar position. I am an employee who received a promotion in each department that I worked in, before departing the company this Spring voluntarily. I left to pursue different kinds of jobs in the DC area. To begin with, the company changed considerably in terms of its corporate culture from the moment that I accepted employment to my final day there this year. When I first arrived at CEB, the company was (and still is) very young. My peers were age 21 to 24, and the people we worked for were age 24 to 30, with a few exceptions here and there. After some company indoctrination, we considered ourselves a cheaper (Wal-Mart?) alternative to business consultants, and for good reason: Corporate Executive Board's research products are high-quality at low cost. As one executive at a company we worked with had said, one page of our research was worth a few hundred thousand dollars, taking into account how much his company had paid a competitor for similar research costing far more money. During my tenure, many people either left the company or moved rapidly into different positions. Part of the reason for such advancement was not the growth of the company: a lot of people left. During my first group meeting with the human resources staff of the company, the director of employee benefits made sure to specify which of our benefits were "portable" - which ones we could transfer in the event we left the company. In essence, she designed her presentation to take into account the fact that people did not stay at Corporate Executive Board very long. Corporate Executive Board is a young company: I would call it the largest employer of just-out-of- college workers in DC. Corporate Executive Board, in terms of diversity, fails on a lot of levels. When I began working there, my "start group" - the group of employees that started the same day, was a room full of mostly white kids from elite colleges, with the occasional "refuge" from other consulting companies and a career-switching lawyer or two in the mix. (My first boss was also a career-switching lawyer, who took a sales director position at Corporate Executive Board after working as a corporate attorney for a few years. Since she was from Canada and her parents from Pakistan, by virtue of her presence at the company she made it a lot more diverse!). The complexion of the company did not change much over my tenure: I rarely had a black or hispanic colleague. In my last position, I worked with a nearly all-white group of students with similar educational backgrounds. I would also argue that the company became somewhat more of a club: many of the hires on my team came from the same university and all knew each other (which means that people often hired their friends, or, if not friends, those with a nearly identical background). In other instances, the company seems as if it limits its black workers to low support-level positions (such as receptionist or call-center employees), and I never saw them in different kinds of positions. While my experience is not completely representative of that for others (the company does help some employees from overseas to gain work visas), Corporate Executive Board has a long ways to go to become a more diverse place. In terms of dress code, people can wear jeans to work. The dress code is one of the big benefits of working at Corporate Executive Board, but I would warn people interested in companies with relaxed dress codes that a relaxed dress code does not mean a place is very relaxed! Working at Corporate Executive Board can be stressful. While the official hours are 830 to 530, it is common to see employees working from 8 AM to 8 PM, especially in the research divisions, where there is a new initiative to increase the quality of research and the productivity of staff. What this means essentially is that research divisions are competing with each other to see who can produce the most research. That translates into longer hours and an environment where employees take their work home with them, either to advance or to just get by. This year, I pulled several all nighters to finish research projects for the division I worked for. I considered that time to be necessary to complete an escalated work load, unfortunately. Part of what makes working at Corporate Executive Board unappealing is its increasingly hierarchical structure. Employees regularly revere Jay McGonigle, the company CEO, for his ability to keep the company growing and generally do not question his plans. This cultural tendency to believe completely in the CEO's vision welcomes no dissent; and this attitude of never questioning the boss runs through every relationship at CEB. Simply, as an employee at CEB you do what the boss says to do, and you do not question them. This can be a frustrating experience because managers, in many instances, are hardly more experienced than you may be (they may have a year or so more under their belt). It's quite an experience to look at a boss your age and know you cannot argue with them or express your opinion without retribution (such as being passed over for promotion). It is not uncommon to see different groups working full schedules on weekends, including research directors and their staff. They do not get paid for this time. As one manager once said to me, "your compensation is your salary" - there is no overtime offered for most positions at Corporate Executive Board. In terms of opportunities for advancement, I would say that Corporate Executive Board will keep offering positions as it keeps expanding and as people keep leaving. However, I would comment that competition is intensifying internally for different opportunities. For example, if an employee wants a position in sales, those opportunities would always be available. However, if you are looking to move up within your own division, you will compete against an extremely high number of employees for any one position. (The last one I tried for had over 40 internal employees competing for the position. That means your odds of landing that job are pretty low). For another position, the company picked a candidate from outside the country over me. For people who wanted to stay on the same kind of department career track (research associate -> research analyst), the transition to a new opportunity is much easier than for those who want to work in different kinds of roles (such as the company's new business development group). Corporate Executive Board is expanding internationally: there are greater chances for working abroad than there were when I was hired.

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