Job Title: Customer Service Representative Location: Baton Rouge, LA Submitted on: 27-Feb-05
Job Title
Business Outlook
Survey
Customer Service Representative
I think the overall business outlook for Convergy's is pretty good. I
believe that in order to be successful in this career, you must have
patience and not a quick temper. The reason why I say this is because
of course some customers will call upset and call you everything
possible that you are not but you have to stay on a professional manner
with them and not let them get you upset.