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Capital One : Interview/Recruiting Surveys

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Title of position interviewed for: Business Manager
Approximate date of interview: 2/1998
Location: McLean, VA
Submitted on: 11-Jan-04
Job Title Interview Survey
Business Manager We have evolved our interview process over a long period of time. We are extremely rigid with our process and everyone must go through the same type of process: written/multiple choice testing, case interviews, behavioral interviews, and "fit" interviews. There are two types of tests depending on the position for which you are applying. If one is looking at an analyst position, we have a strenuous timed analytical test that few applicants finish. It's sort of like the analytical exercises on the GMAT. The second written/multiple choice test is a "management style" type of test. It gives the applicant a set of circumstances and a list of multiple choice answers as to how the applicant would handle the situation. More people fail the analytical test, but there are those who fail the management style test even when they have passed the analytical one. We typically screen people on the phone even before we let them take the test. This screen is a mini-behavioral interview where we ask questions that start with, "Tell me about a time when you...." The completion of that sentence often asks about times when the applicant has had to handle difficult situations or taken leadership roles. We are gauging to see how someone would fit into our environment and whether they handle situations in a mature and thoughtful manner. We also look to see if people learned from those experiences and leverage that learning in their daily work. Our case interviews are very quantitative in nature, requiring the applicant to do math (every case interview requires the applicant to do math, so no one should be shy about doing calculations.) There are often analytical shortcuts and applicants get "extra" points for thinking of them and employing them when reaching their answer. We're interested in the right answer, but also in the process people utilize to get to the answer. Explaining the method of getting to the answer is almost as important as the answer itself. Clearly articulating one's thinking is an incredibly important part of succeeding on the case. In the case interviews, we also tend to look at graphs. Because we use graphs and other analytical tools quite often, applicants should be very prepared to graph their findings and make conclusions based on the graph. The answer is only important if it is interpreted and a business decision can be made from it.

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Vault Employee Surveys: Read insider employee surveys to get the inside scoop on hiring and working at top employers. We have 39943 surveys for 4332 employers.