| Commercial Appraisal Consultant |
It was better before merging with NationsBank a few years ago. The
current entity is now less community supportive and customer friendly
than the old BofA, which was the basis for the original Bank of Italy
becoming Bank of America a century ago. These issues, and the lead to
raise/charge fees for services, are the major reasons for weakening its
position in California (at least). However, sadly, it remains
competitive with other megabanks which also have become less customer
friendly (not "Mr. so-and-so" but rather "number...") in favor of a mega-
corporate big-bank mentality. Very corporate and bureaucratic,
departmentalized, and efficient within units but not between units
("right hand - left hand" sort of thing). If that is what works for
you, you should work for the new BofA.
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