Job Title: Customer Service Rep
Location: Denver Colorado
Submitted on: 15-Jul-04
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Job Title |
Workplace
Survey |
| Customer Service Rep |
On paper, Anthem appears to be an great place to work, however, the
reality is "They Are Not". Hours are difficult to meet because of the
lack of parking spaces available. You must get on a list to get a
space, the wait can be over a year. When your name does come up, you'll
find there is a parking fee. Some departments, like Customer Service
are difficult to transfer out of when another opportunity comes up.
Employess are constantly monitored and the phones are constant. You
even have to ask to go to the restroom. You feel more like a prisoner
than a valued employee. The initial training is good, but once you move
to the work environment, you'll find that there is a lack of
cooperation from the supervisors. You find yourself almost abandoned
when it comes to learning how to handle the more difficlt problems. All
of this confirms why the turnover rate is outragious at 30% I do not
recommend it as a place for anyone looking for a pleasant environment
and a long term career.
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