American International Group: Interview & Hiring Surveys

American International Group Interview Surveys American International Group Workplace Surveys American International Group Salary Surveys American International Group Business Outlook Surveys Title of position interviewed for: Customer Service Representative Approximate date of interview: 7/2003 Location: Melbourne, Victoria, Australia Submitted on: 07-Jun-04 Job Title Interview Survey Customer Service Representative I answered an advertisement for Hugo Personnel for customer service representative with AIG. I completed a word and excel computer test, and a personal interview. This interview was strongly looking at behaviour and attitudes and went for about forty five minutes. They asked me to describe a situation where I handled a difficult customer, to give an example where I had displayed exceptional customer service, what my strengths where and what areas I thought I needed to improve in. Then my resume was emailed to AIG with Hugo??s recommendation. A week later, I had an interview with what was to be my direct supervisor, and her manager. They started the interview with quickly going through my resume with me, talking about my previous employment history. We discussed this in detail for about 10 minutes, and then briefly discussed the role and responsibilities that the new position would entail. A concise tour was then conducted, so in total the second interview went for about thirty minutes. I was advised of the positive outcome of my application a few days later. AIG Interview Surveys AIG Workplace Surveys AIG Salary Surveys AIG Business Outlook Surveys Vault Employee Surveys: Read insider employee surveys to get the inside scoop on hiring and working at top employers. We have 55625 surveys for 5288 employers.