I worked very closely with incredibly intelligent people with impressive resumes. They were willing to share their knowledge with me -- the office had an "open door policy" and really adhered to it. Also, all CBS News interns had the opportunity to attend lectures by anchors, producers, and even the president and chairman of company. In fact, we all presented projects to the very best of the organization and received feedback from them.
My department made it very clear that they had no full-time positions available.
Advice to Potential Interns
Consider carefully what department you want to work with. Be prepared to network!
Advice to Management
It was a wonderful experience -- no need for improvement.