Liberty Mutual Internship Program

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4.4 of 5 stars Overall Intern Rating (580 Intern Reviews)

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5.0 of 5 stars

Best professional development experience of your life, and full time opportunities with best corporation in the US when you are done.
Orlando, FL | 2014 | VERIFIED INTERN


Uppers

the best aspect for me was getting to work in an office environment, and receiving all of the professional development experience that comes with that. also at the end of the internship, all of the high preforming interns got to fly to Boston, and while there we had a SBU dinner. for my SBU dinner, I got to eat with Jim MacPhee (current CCO at liberty) and talk about his time at Liberty, and all the different positions he has held gave me confidence in being able to move up within the corporation, and then change SBUs, which removed any remaining reasons I had to doubt joining Liberty full time next year.


Downers

fee bills! they were boring, but even that I can't really call a "con" the experience whole was AMAZING


Advice to Potential Interns

just apply. don't be intimidated by the fact that it is an amazing fortune 100 company. I'm a 3.1 GPA UF student, and I got to intern there, you probably will too!


Sample Interview Questions

*this is a call center environment, and an important part of what we do is make a genuine human connection to each policy holder, can you tell me about a time you made a genuine human connection, and how that worked out?*


Advice to Management

make fee bills and expense reports paperless quicker. other than that, honestly, it was an amazing place to work, and that was because of the management. compensation, hours, and promotions are why I am going to take a position there next year.


Would You Recommend

Yes


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5.0 of 5 stars

If you want to feel valued, come intern at Liberty Mutual
Harrisburg, PA | 2014 | VERIFIED INTERN


Uppers

Compensation, work environment, and opportunity for growth. For exceptional interns that the company is interested in hiring they have an all-expense paid trip to Boston at the end of the summer.


Downers

Not enough work at times


Advice to Potential Interns

Liberty Mutual truly is all about responsibility. If you are a dedicated and responsible person, Liberty Mutual will treat you well.


Sample Interview Questions

Give me an example of a time when you were put in a situation where you had to think on your feet.



What was your favorite job and why, and what was your least favorite job, and why?


Would You Recommend

Yes


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5.0 of 5 stars

Introduction of Office Life
Boston, MA | 2014 | VERIFIED INTERN


Uppers

Work / life balance. Small working environment but with all the major parts (i.e finance/accounting/operations) visible and accessible.


Downers

There was not always work for me to do.


Advice to Potential Interns

It's a great first internship in which you really experience office life. However, if you're looking for a position that is incredibly challenging, this internship might not be for you.


Sample Interview Questions

When was a time that you failed, and what did you learn from that experience?


Advice to Management

Liberty does a great job and creates a fantastic work environment.


Would You Recommend

Yes


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4.9 of 5 stars

Valuable Real Life Work Experience
Cincinnati, OH | 2014 | VERIFIED INTERN


Uppers

Meaningful work, reasonable hours, well paying


Downers

More work hours, shadow other offices


Advice to Potential Interns

Great company to work for, high value of interns, great future opportunities, meaningful work


Advice to Management

More information for hires moving to a new city for the internship regarding housing, more networking events planned for interns at offices that are not in Boston.


Would You Recommend

Yes


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4.9 of 5 stars

Challenging work, but worth it. For those who enjoy problem solving.
Other (US) | 2014 | VERIFIED INTERN


Uppers

Pay, significant work, the people I work with.


Downers

Had to study for an exam, work, and commute a ways to get to work.


Advice to Potential Interns

Learn as much as you can and get as involved as you can. And have fun with the people you work with.


Sample Interview Questions

Strengths/weakness, experience, tech skills.


Advice to Management

Pretty good, corporate is corporate.


Would You Recommend

Yes


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5.0 of 5 stars

Experience a strong learning experience that will introduce you to the insurance industry and will give you strong customer service skills
Other (US) | 2014 | VERIFIED INTERN


Uppers

I enjoyed the constant communication with co-workers and clients. I also really enjoyed the investigative nature of my role in insurance claims


Downers

I felt the role becoming less and less challenging as I got more familiar with my role. I did not feel a continued challenge at the level that I wished


Advice to Potential Interns

Come in with an open mind, enthusiasm, and a willingness to learn, as there is much to learn from start to end about the insurance industry.


Sample Interview Questions

Describe a time when you were very frustrated with a situation and came out of the situation with a positive outcome.


Advice to Management

Cannot think of any


Would You Recommend

Yes


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4.9 of 5 stars

The best summer ever.
Cincinnati, OH | 2014 | VERIFIED INTERN


Uppers

Liberty Mutual provided a space online called the Intern Hub that allowed us to connect to our fellow interns and see what was going on in other offices. They also coordinated events within the office such as a social, Management Q&A panel, and a recent graduates Q&A panel. I received one-on-one time with my manager every 3 weeks, and I was put on a real project where I was able to attend regular stand up meetings everyday. At the end of the summer, I was invited to Senior Forum (for senior interns only) which allowed me to obtain a better insight into the company. They were able to answer all my questions I had about the company and more!


Downers

I wish I had more work during the summer at some points in time.


Advice to Potential Interns

Liberty Mutual respects their interns which can be clearly seen by a competitive hourly rate (as an intern), and the numerous events throughout the summer.


Would You Recommend

Yes


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4.9 of 5 stars

Liberty Mutual: Great Pay, Amazing Opportunities.
Other (US) | 2014 | VERIFIED INTERN


Uppers

A few best aspects of my internship included great compensation, an open work schedule (you can come in anytime between 7-9, and leave between 3-5), being treated the same as a full time associate, and a meaningful internship experience where I made great networking opportunities and actually learned transferable skills.


Downers

I did not enjoy working in the Claims department, as most of the job concerns calling claimants and medical professionals.


Advice to Potential Interns

Liberty is a fantastic place to work once you get your foot in the door, I did not enjoy my actual position but feel that the company itself is incredibe. I look forward to transfering to a different department next year, and am very excited for the future opportunities my manager and operations manager have advised me on. You could not ask for a better place to work, people care about you, you are paid well, and you can come and go whenever as long as you get your work done. The workload itself was definitely managable, with strict company guidelines of working no more than 37.5 hours a week. Liberty cares greatly about its interns


Sample Interview Questions

-Tell us about a time you had to give hard news to another individual. What did you say and how did they handle it?

-What is your biggest weakness?


Advice to Management

The only advice I could give Liberty is to expand on the training program. I was given many opportunities to work on complex claims and make complex decisions, although I was only supposed to work on 'simple' claims. I really enjoyed this, because I was able to go above and beyond my role, although I had to learn a lot of stuff outside of my training class. I would advise a split training program that covers simple actions and procedures such as ICP's amd EDM's for one week, a one week introductory break to get to know one's team and mentor, then a second week of training for claim approvals and handling complex icps.


Would You Recommend

Yes


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5.0 of 5 stars

a true devleopment program, both personally and professionally
Seattle, WA | 2014 | VERIFIED INTERN


Uppers

ample training classes, paid time off, lots of perks: yacht ride, trip to boston, ice cream days, happy hours..., happy/busy work enviroment, so many pros


Downers

some training classes were a bit repetitive of things I've already learned in school, but overall useful.


Advice to Potential Interns

You will be busy, get to know your coworkers and fellow interns. The non competitve intern enviroment is very nice, everyone is friends and we all hangout on the weekend.


Sample Interview Questions

behavioral questions + case interview + job shadow + lunch with the department.



ex: describe a difficult problem and how you overcame it

describe a time when someone else on your team wanted to take a different course of action and how you handled the situation


Advice to Management

consider offering better benefits in regards to continuing education instead of higher compensation.


Would You Recommend

Yes


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5.0 of 5 stars

Real Hands-on work
Boston, MA | 2014 | VERIFIED INTERN


Uppers

I like doing account recs.


Downers

I liked everything about my job


Advice to Potential Interns

You have the opportunity to do real work. It is meaningful and you feel good that you are contributing.


Sample Interview Questions

Describe a time you had issues working with others?

What are process improvements that you saw to improve during your job?


Advice to Management

I am happy with all of the above listed.


Would You Recommend

Yes


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