A few best aspects of my internship included great compensation, an open work schedule (you can come in anytime between 7-9, and leave between 3-5), being treated the same as a full time associate, and a meaningful internship experience where I made great networking opportunities and actually learned transferable skills.
I did not enjoy working in the Claims department, as most of the job concerns calling claimants and medical professionals.
Advice to Potential Interns
Liberty is a fantastic place to work once you get your foot in the door, I did not enjoy my actual position but feel that the company itself is incredibe. I look forward to transfering to a different department next year, and am very excited for the future opportunities my manager and operations manager have advised me on. You could not ask for a better place to work, people care about you, you are paid well, and you can come and go whenever as long as you get your work done. The workload itself was definitely managable, with strict company guidelines of working no more than 37.5 hours a week. Liberty cares greatly about its interns
Sample Interview Questions
-Tell us about a time you had to give hard news to another individual. What did you say and how did they handle it?
-What is your biggest weakness?
Advice to Management
The only advice I could give Liberty is to expand on the training program. I was given many opportunities to work on complex claims and make complex decisions, although I was only supposed to work on 'simple' claims. I really enjoyed this, because I was able to go above and beyond my role, although I had to learn a lot of stuff outside of my training class. I would advise a split training program that covers simple actions and procedures such as ICP's amd EDM's for one week, a one week introductory break to get to know one's team and mentor, then a second week of training for claim approvals and handling complex icps.