Liberty Mutual Internship Program

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4.4 of 5 stars Average Intern Rating (of 580 Intern Reviews)

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4.9 of 5 stars

A Challenging and Rewarding Opportunity
Philadelphia, PA | 2014 | VERIFIED INTERN


Uppers

The best aspect of this internship was that I was able to participate in activities that directly effect the success of this company. It really was a hands-on experience with critical decision making. I felt like my manager trusted me to make decisions that most other internships might not allow one to make.


Downers

The only opportunity that I believe I missed out on was being able to job shadow people in different departments. I wish I was able to job shadow someone in underwriting.


Advice to Potential Interns

Liberty Mutual has a huge focus on employee engagement. This company has a great understanding that in order to have great customer service they must have content employees.


Sample Interview Questions

I was asked questions that the employer wanted me to answer with a star method response. These type of questions involved various scenarios such as "tell me about a time when you had to deal with a difficult customer". Any of the top 10 star method questions could be asked.


Advice to Management

The caseload of some adjusters is way to high and their performance is skewed because it is nearly impossible to keep up to their objectives. There have been many people hired since I've started my internship but it is difficult to get that many people up to speed at once.


Would You Recommend

Yes


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4.8 of 5 stars

Great professional exposure to the Human Resources field.
Boston, MA | 2014 | VERIFIED INTERN


Uppers

networking and job shadow opportunities


Downers

the fact that the company was in the insurance industry


Advice to Potential Interns

The HR team I worked with was amazing and Liberty really tries to develop their interns with weekly lunch and learns where interns in each field get to network with each other, and a weekly executive speaker series where you get to learn more about the different functions of the organization.


Sample Interview Questions

I think these depend on the interviewer, but Liberty Mutual gives very structured interview guides that follow any traditional behavioral based interview.


Advice to Management

Try to put more value into the co-op program. I sometimes felt that traditional summer interns got more attention that the 6 month co-op students.


Would You Recommend

Yes


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4.9 of 5 stars

Great real-world experience.
Other (US) | 2014 | VERIFIED INTERN


Uppers

The best aspects of the internship were that you had the opportunity to experience everything that a sales rep must do in order to be successful.


Downers

I would have liked to have a mentor or lead sales rep to work with.


Advice to Potential Interns

The sales internship is a great opportunity to prepare someone to be a successful full-time sales rep.


Sample Interview Questions

Tell me about a time you had to overcome a difficult situation.


Would You Recommend

Yes


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5.0 of 5 stars

Rewarding summer with meaningful work
Other (US) | 2014 | VERIFIED INTERN


Uppers

The training was extensive and gave a good foundation for the meaningful work that the intership offered. The work that is given to interns is also real work that is on par with the work being done by full time employees.


Downers

I wish there was more time to meet other interns from other offices and explore the different opportunities at liberty.


Advice to Potential Interns

Liberty offers a great intern experience and gives you real work so you develop an understanding of what you will actually be doing if you are given the opportunity to work for them full time. They also put a lot of resources into the internship program and value interns.


Sample Interview Questions

Give an example of a time where you were confronted with a challenge and had to overcome it.

Give an example of a time where you had to lead a group or project.


Advice to Management

I was happy with pretty much every aspect of the internship. I would suggest having more opportunities during the internship program to explore areas outside of the intern's department.


Would You Recommend

Yes


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4.8 of 5 stars

I learn a very diverse set of skills, challanging myself every day to learn and contribute more.
Boston, MA | 2014 | VERIFIED INTERN


Uppers

Amount of training effort that went into readying me for the position. The constant sight of future opportunities. The engagement and envolvement with the entire team.


Downers

Sometimes a quiet office.


Advice to Potential Interns

Be ready to be able to work independently, but know that there is always support if you need it. You will have the chance to gain a huge skillset and knowledge of the insurance industry no matter what department you are in.


Sample Interview Questions

More personal-based questions. They look for the quality of character and experiences, rather than the depth of knowledge you learn from books and classes. This shows due to the type of people that work here, most of who have absolutely no ego or issue helping someone out.


Would You Recommend

Yes


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5.0 of 5 stars

Experience a strong learning experience that will introduce you to the insurance industry and will give you strong customer service skills
Other (US) | 2014 | VERIFIED INTERN


Uppers

I enjoyed the constant communication with co-workers and clients. I also really enjoyed the investigative nature of my role in insurance claims


Downers

I felt the role becoming less and less challenging as I got more familiar with my role. I did not feel a continued challenge at the level that I wished


Advice to Potential Interns

Come in with an open mind, enthusiasm, and a willingness to learn, as there is much to learn from start to end about the insurance industry.


Sample Interview Questions

Describe a time when you were very frustrated with a situation and came out of the situation with a positive outcome.


Advice to Management

Cannot think of any


Would You Recommend

Yes


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4.9 of 5 stars

Valuable Real Life Work Experience
Cincinnati, OH | 2014 | VERIFIED INTERN


Uppers

Meaningful work, reasonable hours, well paying


Downers

More work hours, shadow other offices


Advice to Potential Interns

Great company to work for, high value of interns, great future opportunities, meaningful work


Advice to Management

More information for hires moving to a new city for the internship regarding housing, more networking events planned for interns at offices that are not in Boston.


Would You Recommend

Yes


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4.9 of 5 stars

Challenging work, but worth it. For those who enjoy problem solving.
Other (US) | 2014 | VERIFIED INTERN


Uppers

Pay, significant work, the people I work with.


Downers

Had to study for an exam, work, and commute a ways to get to work.


Advice to Potential Interns

Learn as much as you can and get as involved as you can. And have fun with the people you work with.


Sample Interview Questions

Strengths/weakness, experience, tech skills.


Advice to Management

Pretty good, corporate is corporate.


Would You Recommend

Yes


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5.0 of 5 stars

Prepare Yourself to : Establish your Strengths, break down your weaknesses, and Take one Step Closer to What you Want.
Manchester, NH | 2014 | VERIFIED INTERN


Uppers

Everyone I worked with in my office was amazing and showed me nothing but respect and a genuine interest in my development at the company.


Downers

Liberty Mutual is a massive country so I would love an opportunity to see more of the operations if that would be possible.


Advice to Potential Interns

I have had a great experience for several reasons. There has never been a day where I have not felt that my manager and co-workers support me and are willing to help me with issues I am having. At LMI, employees are understanding and willing to educate you as long as you are willing to put forth the effort. Here at Liberty Mutual, you are surrounded by motivated people at all different stages of life. A great place to learn and build.


Sample Interview Questions

Name a time where you needed to make a quick decision? How did it work out?


Advice to Management

Specifically for interns, an internship program that allows the intern to observe several department would be so beneficial for the intern and allow the company to be more competitive when attempting to convince the intern to become full time.


Would You Recommend

Yes


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4.8 of 5 stars

Intern Makes an Impact at Liberty Mutual
Boston, MA | 2014 | VERIFIED INTERN


Uppers

The location of the office, the people I got to work with and for, and the projects I was given because they made a difference for my whole department, I was not given any busywork.


Downers

That it's over! It would have been nice to know about our full-time offers before leaving as well, because if I did not receive it I need to start looking and applying for other opportunities.


Advice to Potential Interns

Liberty Mutual is a fantastic place to work! They are very focused on employee satisfaction and make sure everyone knows how things are going across the enterprise.


Sample Interview Questions

All behavioral based:



Give me an example of a time where you had conflict with someone you were working with. What was the conflict, and how did you overcome it? What was the result of working together?


Advice to Management

Although I was able to hit the ground running and jump right into my department, some information about it before my first day would have been helpful so I could spend my time on other things.


Would You Recommend

Yes


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