4.4 of 5 stars Average Intern Rating (of 580 Intern Reviews)

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5.0 of 5 stars

Priceless, eye-opening, expanding, joyful way to spend a summer while learning.
Other (US) | 2014 | VERIFIED INTERN


Uppers

The people I got to work with/meet.


Downers

That it was only for 3 months. I wish I didn't have to end the internship.


Advice to Potential Interns

Disregard the fact that this is an insurance company. They are MUCH more than that. You will not be disappointed if you choose to give Liberty Mutual Insurance a shot.


Would You Recommend

Yes


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4.8 of 5 stars

Liberty Cares
Seattle, WA | 2014 | VERIFIED INTERN


Uppers

Getting first hand experience on how a large company functions.


Downers

inconsistency of work/ things to do.


Advice to Potential Interns

Come in with an open mind and try to focus on gaining an understanding of if you want to work at the company or not. Try to explore different departments because the experience of your internship is highly dependent on your mentors and managers.


Would You Recommend

Yes


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4.9 of 5 stars

Liberty Mutual: Great Pay, Amazing Opportunities.
Other (US) | 2014 | VERIFIED INTERN


Uppers

A few best aspects of my internship included great compensation, an open work schedule (you can come in anytime between 7-9, and leave between 3-5), being treated the same as a full time associate, and a meaningful internship experience where I made great networking opportunities and actually learned transferable skills.


Downers

I did not enjoy working in the Claims department, as most of the job concerns calling claimants and medical professionals.


Advice to Potential Interns

Liberty is a fantastic place to work once you get your foot in the door, I did not enjoy my actual position but feel that the company itself is incredibe. I look forward to transfering to a different department next year, and am very excited for the future opportunities my manager and operations manager have advised me on. You could not ask for a better place to work, people care about you, you are paid well, and you can come and go whenever as long as you get your work done. The workload itself was definitely managable, with strict company guidelines of working no more than 37.5 hours a week. Liberty cares greatly about its interns


Sample Interview Questions

-Tell us about a time you had to give hard news to another individual. What did you say and how did they handle it?

-What is your biggest weakness?


Advice to Management

The only advice I could give Liberty is to expand on the training program. I was given many opportunities to work on complex claims and make complex decisions, although I was only supposed to work on 'simple' claims. I really enjoyed this, because I was able to go above and beyond my role, although I had to learn a lot of stuff outside of my training class. I would advise a split training program that covers simple actions and procedures such as ICP's amd EDM's for one week, a one week introductory break to get to know one's team and mentor, then a second week of training for claim approvals and handling complex icps.


Would You Recommend

Yes


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5.0 of 5 stars

a true devleopment program, both personally and professionally
Seattle, WA | 2014 | VERIFIED INTERN


Uppers

ample training classes, paid time off, lots of perks: yacht ride, trip to boston, ice cream days, happy hours..., happy/busy work enviroment, so many pros


Downers

some training classes were a bit repetitive of things I've already learned in school, but overall useful.


Advice to Potential Interns

You will be busy, get to know your coworkers and fellow interns. The non competitve intern enviroment is very nice, everyone is friends and we all hangout on the weekend.


Sample Interview Questions

behavioral questions + case interview + job shadow + lunch with the department.



ex: describe a difficult problem and how you overcame it

describe a time when someone else on your team wanted to take a different course of action and how you handled the situation


Advice to Management

consider offering better benefits in regards to continuing education instead of higher compensation.


Would You Recommend

Yes


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5.0 of 5 stars

Diversified Internship
Phoenix, AZ | 2014 | VERIFIED INTERN


Uppers

The variable hours, interns were allowed to choose their hours.


Downers

It was semi constant


Advice to Potential Interns

Liberty Mutual is not only willing, but plans on investing a lot into their employees.


Would You Recommend

Yes


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5.0 of 5 stars

Best professional development experience of your life, and full time opportunities with best corporation in the US when you are done.
Orlando, FL | 2014 | VERIFIED INTERN


Uppers

the best aspect for me was getting to work in an office environment, and receiving all of the professional development experience that comes with that. also at the end of the internship, all of the high preforming interns got to fly to Boston, and while there we had a SBU dinner. for my SBU dinner, I got to eat with Jim MacPhee (current CCO at liberty) and talk about his time at Liberty, and all the different positions he has held gave me confidence in being able to move up within the corporation, and then change SBUs, which removed any remaining reasons I had to doubt joining Liberty full time next year.


Downers

fee bills! they were boring, but even that I can't really call a "con" the experience whole was AMAZING


Advice to Potential Interns

just apply. don't be intimidated by the fact that it is an amazing fortune 100 company. I'm a 3.1 GPA UF student, and I got to intern there, you probably will too!


Sample Interview Questions

*this is a call center environment, and an important part of what we do is make a genuine human connection to each policy holder, can you tell me about a time you made a genuine human connection, and how that worked out?*


Advice to Management

make fee bills and expense reports paperless quicker. other than that, honestly, it was an amazing place to work, and that was because of the management. compensation, hours, and promotions are why I am going to take a position there next year.


Would You Recommend

Yes


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5.0 of 5 stars

Making Career Decisions and Lifelong Friends
Austin, TX | 2014 | VERIFIED INTERN


Uppers

The flex schedule since I am in school too.


Downers

I least liked the traffic getting there. Overall I loved my internship.


Advice to Potential Interns

Great employee benefits, welcoming work environment, helpful staff, teamwork is important here, and the diverse group of careers within one organization.


Sample Interview Questions

-


Advice to Management

-


Would You Recommend

Yes


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5.0 of 5 stars

If you want to feel valued, come intern at Liberty Mutual
Harrisburg, PA | 2014 | VERIFIED INTERN


Uppers

Compensation, work environment, and opportunity for growth. For exceptional interns that the company is interested in hiring they have an all-expense paid trip to Boston at the end of the summer.


Downers

Not enough work at times


Advice to Potential Interns

Liberty Mutual truly is all about responsibility. If you are a dedicated and responsible person, Liberty Mutual will treat you well.


Sample Interview Questions

Give me an example of a time when you were put in a situation where you had to think on your feet.



What was your favorite job and why, and what was your least favorite job, and why?


Would You Recommend

Yes


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5.0 of 5 stars

A challenging yet rewarding learning experience that has developed my professional skills and prepared me for a successful career in IT.
Other (US) | 2014 | VERIFIED INTERN


Uppers

A feel of inclusion, friendly coworkers, managers and atmosphere in general, challenging workload, and competitive pay.


Downers

Could get boring at times, sometimes sitting in a cubicle all day can be rough.


Advice to Potential Interns

This is an awesome company, if you are looking for somewhere to work that is challenging but also where you feel welcomed and appreciated, this is the place to work.


Sample Interview Questions

What operating systems are you familiar with?

Describe a specific situation where you troubleshooted a problem.


Would You Recommend

Yes


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5.0 of 5 stars

If you do what you love, you'll never work a single day in your life: My Liberty Mutual experience
Springfield, MO | 2014 | VERIFIED INTERN


Uppers

The best part of my job is the people I work with. In my day-to-day, I work with friendly, talkented, supportive people, who genuinely care about my development, and appreciate the work I do. I always feel comfortable asking questions or asking for help, and when I'm doing well I help the office become higher producing, which makes me feel awesome because it shows my work matters. Being a member of this team is very important to me.


Downers

Everytime I'm presented with the question, or I see the question "what do you dislike most about _____" and the response is "nothing, I love it all".. I admit, It comes off as fake to me, and I reject it. But in all honesty, I have nothing to complain about here. I love what I do, I love the company, the people I work with, the manager I work for, the resources we're given..Everything.


Advice to Potential Interns

The one thing I would say to someone considering joining this company is, just understand Liberty Mutual takes care of its employees, and their families. You will become a member of a culture that cares about your well-being, and invests into your future. You will not find a better group of people to support you and help you reach your goals, while pushing you to realize you're true potential.


Sample Interview Questions

Give us an example of a time you were faced with an ethical dillema, and how you handled it.

Where do you see yourself in the future?


Advice to Management

I don't think there's anything here I would change, employee retention I suppose would be nice for sales rep in our office. That doesn't speak for the company as a whole, just the office I'm in. We have two service reps here who have over 10 years each with Liberty Mutual, however there's very young sales reps. In other offices there are a lot of sales reps who have been with the company a long time, but for whatever reason we don't seem to have any


Would You Recommend

Yes


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