The call volume vs the pay. Eng interns $22+ hr, support interns 13.50...
Advice to Potential Interns
The ability to be relaxed in a stressful situation, with people that have no clue how to operate a computer
Sample Interview Questions
What experience with Garmin products do you have?
Advice to Management
Would address the pay issue, 13.50 is no where near enough to deal with the customers, and the amount of work we did vs engineers that sat and looks at code all day