The best part was having the ability to work with other employees and managers within my segment, which gave me a lot of exposure to different projects and parts of PNC. Also, the people are very receptive to questions, helpful, and kind. It truly is a great environment to work in. The company culture is great. I loved the Grow-Up Great event for interns. The kickball tournament and other social aspects were great to get to meet other interns, who may end up being fellow co-workers at PNC full-time. The onboarding process was smooth, and the conference was great. The exposure to PREP was awesome.
The finance intern project was scheduled poorly because the meetings to learn about the goals and business segments had to occur during quarter end, which was frustrating for everyone. Also, the pre-arrival communication between the interns and PNC was poor. For example, I was told 3 different report times for orientation. It would have been nice to know that an e-mail on housing recommendation was coming, so I didn't have to stress about housing in January. Finally, management should ensure that managers are managing their interns and giving them work. Although this was not a personal issue, other interns did address this concern with me.
Advice to Potential Interns
If you want a company that cares about its employees from their work productivity to health to work-life balance, PNC is by far the best choice. All members of the organization are very approachable and love helping interns. The experience taught me numerous lessons, such as the importance of talking on the phone instead of via e-mail. PNC cares about giving back to the communities that its in, so if you want to be a part of a company that takes root in each community it is in and improves it, choose PNC.
Advice to Management
The PNC compensation is comparable to smaller firms, so I feel that the lower hourly wage is a deterrent, especially in comparisoin to other financial institutions. The stipend should only be given to interns who are NOT living at home and need the money to be able to live in Pittsburgh. Hours are great, but I would be more clear as to what events should be considered "salaried" hours for intern events and to the rules behind overtime, etc. Also, it may be helpful if management or HR checks up on interns to ensure that they are getting along with their manager, since it would provide a third party to confide in. Promotion policies and the structure within the organization (i.e. Analyst, Senior Vice President) should be better explained, so interns understand that there are avenues of promotion available if a full-time off is extended and they accept. Training is great. The Hyperion trainig was helpful (Andy Schmidt is an amazing teacher). Diversity is prevalent at PNC and not an issue. Finally, it is wrong that younger interns are paid less than older interns, given that they may be as capable, if not more, than their older counterparts. However, if PNC elects to pay returning interns more, that is more logical and fair since they have proven their abilities and shown loyalty, while all new interns should be treated equally.