| Topic Name: |
How to get into Business Consulting via I.T. |
| Message Name: |
ACUTALLY, I'M A CO-M |
| Date Posted: |
08/28/2000 |
| In Reply To: |
What you want is possible...provided that you demonstrate you have the ability. My initial question is why you are working on as a helpdesk analyst? I've worked as a help desk analyst and the work quickly becomes brain numbing. Consulting companies want people who have instant "credibilty" with clients. Staffing a help desk is not it. Managing a help desk is....so is implementing CRM or service desk software...
Most IT implementations require an even mix of business analysis and IT skills. I would say try to move into more of the business analysis/process side of help desk operations and you will be on your way. Forget the MSCE stuff....those are a dime a dozen. CIO's and other top management that make e-strategy could care less about those certifications. |
| Message: |
ACUTALLY, I'M A CO-MANAGER OF ONE OF THE SITES business sites BUT MOST OF THE crm and installation of service desk software is done at another site. Yes, the work is brain numbing that is why I will be leaving for more challenges. If I stick around I will not get the skills I need to get into the business analsyis side of I.T. I was thinking that by getting the MCSE would help by getting involved with more implementations of projects and thus involve more buisness analysis. How did you move from the helpdesk side to the bus. analysis/process side? Any more tips would be appreciated.
lou
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