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I have had many interviews from resumes that I submitted on line. Usually the reason I got the interview was because the resume was forwarded to the hiring manager and no HR screening was done.
I have had four interviews in the last month from online applications.
I have found that agencies while useful for some, will not look at me because I only have a year of experience (I am still not sure why I don't qualify for many entry level jobs????? I have a BA, worked all the way through college, as well as while I SR in High School and have over a year of full-time experience but that is another topic!)
So far for me the on-line application process has worked. However I do know many companies where the online applications go into a black hole, such as Intel, who uses agencies almost exclusively and your best bet is to go through an agency.
For large companies I think it is easiest to find out who their vendor on premise HR agency is, Intel uses CDI, Nike uses Kelly, NAI uses Manpower. These on site recruiters deal with the hiring managers.
For smaller companies I think the online application process works relatively well. I am not sure that faxing the resume works any better or that going in person helps either. Probably a mix of all three is a good strategy.
Amy
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